Gallagher Bassett provides a service, in fact many services. I think they make their money out of what many would call a "Run araound" Statements like let me help you, and it will take time, , but then play the game of never returning the call, saying it is out of my hands and putting it back to the company that hired them only to hear that the company has no control over the decision to pay or not to pay it is the insurane company Gallagher Bassett. Which bb y the way is not a true statement, the state does not show them as an Insurance company, the state only shows them as a third party adjuster... What a scam... My ordeal comes from Holiday Inn, , , I left my room at about 7:30 am and returned at abou 4PM to see a door wedged open... I went to the front desk and a employee and I returned to find a room open and am I pad gone. A statement from the maintence person says the lock showed only one entry and that was House keeping... Hmmm all those hours and no one else except the door was wedged and open a length of time??? Ipad gone but Gallagher Bassett wants to play games. Tey wont return calls, and they act as if they dont wnat to settle this... MY sugestion is DONT STAY AT HOLIDAY INN and you wont have to deal with these JERKS

I sustained a work related injury to my left knee. I have had problems with Gallagher Bassett since day 1. I have had difficulty with my doctor's appointments and payments. My worst problem has been with receiving workman's comp payments. It has taken weeks to get a payment after seeing my doctor. The longest time it took to get a payment was for 6 weeks. I have had problems with them returning a phone call. I have had to talk to my adjuster's supervisor at least 4 times to date. I was told that the adjuster had up to 24 hours to return calls. It had been over a week. I contacted the KY ombudsman, her calls were not returned either. I haven't received payment since before Christmas. I took a desk job that pays $15 less on the hour, last week, just so I don't lose my house. I have submitted info to the Better Business Bureau, but that doesn't help me.
Just wanted to let you know, you're not the only ones getting screwed by Gallaher Bassett.
Lynn

I was injured on the job working for a large photography studio. Gallagher Bassett refused to pay any bills or pay for health care I needed for a herniated disc in my back. Now after 2 years of no help from the company I settled for next to nothing with the company and now I just had surgery and am partially paralyzed in my leg and tremendous back pain because of lack of cooperation of gallagher bassett and a nationwide large photography company. Do I have recourse with G & B for suffering and permanent damage? I am so very pissed.