Gallery Couture

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Category: Services

Contact Information
Plandome Road, Manhasset, New York, United States

Gallery Couture Reviews

MichelleC2011 February 2, 2011
rude arrogrant service- does not take refunds either!
I have lived in Manhasset, NY for three years now- and had always walked by Gallery Couture, finally today I had the time to pass through. Now mind you, today is Saturday- so i was jeans and a more relaxed "attire.. Upon entering the store- the sales woman was extremely rude. Looking me up and down- with a dirty look and rolling her eyes. I honestly felt like Julia Roberts in pretty woman. (minus the hooker attire)

I was looking around, when the rude lady says very abruptly "what are you looking for??" I replied "nothing in particular, but thank you". She had the audicity to snicker at me and huff and puff. I was so upset by her facial gestures, body language and negative vibe. I walked up to te very unwelcoming sales woman and told her that I live right down the street and have always wanted to come in do some shopping. She laughed hysterically at me... and said "Oh well have u tried the store down the street then?" I said well i work in the city and am looking for "work/ professional" clothes. She again looks me up and down and laughs and says well i'd start with some new pants- looking right at my jeans.

I was so taken back that I walked out and told my husband about this horrible customer service and basically was told to go to shop at other store down the stree. He told me to go back in and speak to the manager. Well, i go back in and speak to the manager and he was even worse than the first rude lady. His reply to my concerns of horrible customer service "well i don't know what your trying to get at... but we have been a local business for 20 yrs. WELL! I know why bitchlady referred me to the other store because35 and because she didn't think i could afford the $300-$400 dresses, and that i was more suited to shop at the less expensive store- where the dresses are $89-100ish. I know exactly what she was getting at! Mind you- I have several work dresses that are similar to Gallery Couture's prices. This store sells all the same designers that Bloomingdales does- Tahari, Robert Rodriguez, Cynthia Steele- honestly I will not go to this store ever again. I will let all my family and friends know to not go here and to rather go spend there money at Bloomingdales or any other store. The arrogrance of this establisment! I will be sending them a a letter with a photocopy of my purchases at the other stores, informing them to the business they missed out on. I honestly do NOT know how this store stays in business. Management is just as bad as the sales force they employ! I urge you at all costs- do not support store.

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