The several times that I’ve used the in-store pickup option on Gamestop’s website it’s been functionally worthless. Each and every time I’ve used it to have them hold an item for me, I’ve invariably received an e-mail saying that they’re oh-so-sorry, but they couldn’t find the item in stock at the location that I requested. The thing is, if I go to the store that I selected for in-store pickup and spend the extra bit of time that I was trying to save by using the option in the first place, I always find the item sitting on the shelf without fail. In fact, just this Tuesday I attempted to have them hold a game for me for in-store pickup that just came out that very day, and after getting the same e-mail I always get about how they were unable to locate it, I went in on the way home from work and was able to snag a copy with no problems.

So assuming that the request shoots out an e-mail that the clerks have to respond to, then it’s clear that they’re just marking the requested items as unavailable without bothering to look for them. If the request system just scans store inventory for available stock, then there’s a huge disconnect between what the store reports that they have in stock and what the website says that they have. Either way, there’s a problem there that could stand to be fixed. This sort of thing tends to create more ill will than it’s worth, and they’d be doing themselves a bigger favor by getting rid of the in-store pickup option altogether than they would be by keeping it around in its currently non-functional state.

when i am searching for a specific system i give it by name. if i want to look up nintendo dsi, i would sAY nintendo dsi... same appies for ds lite and the nintendo ds. no matter the fuck i type in i get everything but what i want...i get the bullshit.