I WOULD LIKE TO COMPLAIN ABOUT THE
SERIVCE OF PIZZA HUT IN WINDER GA,
ON 5/30/08 I CALLED IN A ORDER OF GARLIC
CHEESE BREAD (I EXPRESS BREAD) AT 12:50 PM
THEY TOLD ME IT WOULD BE 20 MINUITS, I ARRIVED THERE AND MY ORDER WAS NOT WHAT I HAD ORDERED, THE MADE GARLIC CHEESE STICK'S INSTEAD, I TOLD THE GIRL THAT WAS WRONG IT SHOULD BE GARLIC CHEESE BREAD, WELL SHE REPLACED THE ORDER AND TOLD ME IT WOULD TAKE ABOUT THREE MINUITS I SAID OK, WELL FINALLY WHEN THE ORDER CAME OUT IT STILL WAS WRONG THEY ONLY MADE GARLIC BREAD, I TOLD HER AGAIN THAT WAS NOT CORRECT, SHE THEN SAID WELL THAT IS WHAT YOU ORDERED, I TOLD HER IT WAS NOT THAT I WANTED THE CHEESE BREAD, I THEN ASKED FOR A MANAGER AND TOLD HIM THAT THAT WAS TWICE THAT THEY MESSED UP THE ORDER, AND I DID NOT HAVE TIME TO WAIT FOR THEM TO TRY TO GET IT RIGHT A THIRD TIME I HAD TO GET BACK TO WORK THAT FOR THEM TO JUST REFUND ME MY MONEY, HE FIRST QUESTIONED ABOUT DOING A REFUND BACK TO THE CUSTOMER, I TOLD HIM I HAD NO TIME TO WAIT AND I WANTED A REFUND. HE DID REFUND MY MONEY BUT HERE I AM A DIABETIC AND HAVING TO GO WITHOUT LUNCH TODAY BECAUSE OF THEIR INCOMPATANCE IN DOING THERE JOB. THE MANAGER DID NOT EVEN SEE WHAT HE COULD DO TO CORRECT OR MAKE THINGS RIGHT FOR ME AS THE CUSTOMER. THIS IS NOT THE FIRST TIME THERE HAS BEEN A PROBLEM WITH THIS STORE IN WINDER, I THINK IT NEEDS TO BE LOOKED INTO AND IF NEED BE RETRAIN THE WORKERS ON HOW TO ACCOMODATE THE CUSTOMER AND NOT ARGUE ABOUT WHAT THEY ORDERED.