I made two recent purchases from Garmin International: an updated map program (2009), and an adapter cord for my GPS. In each case, when my credit card statement came in, I discovered that Garmin had tacked on $.50 to their charge. The amount may seem tiny, but when you multiply it by millions of consumers, it's not so tiny anymore. I have tried to contact them, but all I get is voice mail and they never return my call.