Ordered 2 Garmin Nuvi 765T GPS at $600, advertised as "In Stock" on 4/20/09.
Received e-mail confirmation stating "minimum two days" of order processing.
Received another e-mail on 4/27/09 stating merchandise are "on a 2~3 week backorder".
Haven't heard anything, so researched Closeout Genius business reputation. Discovered there were many complaints against the business, that it's "bait & switch" or "backorder scam" company, and that they keep changing business names.
Called Customer Service number on 5/5/09. Was told items are on backorder with estimated shipping date. Requested order cancellation and received cancellation e-mail.
I plan to verify with my credit card company on "no charge/reimbursement" tomorrow.
In the mean time, we are delayed with product purchase for 3 weeks needlessly, and hoping my credit card data did not fall into wrong hand. I will be communicating and monitoring purchase transactions with BOA Visa company.
I've had many on-line purchases, and never encountered issue like this. A company such as Closeout Genuis should not be allowed to conduct business, and be proscuted.
Hope this posting helps others who are thinking about on-line purchase with Closeout Genuius - "Buyer Beware"!!