Garmin
| 5 stars | | (0) |
|---|
| 4 stars | | (0) |
|---|
| 3 stars | | (0) |
|---|
| 2 stars | | (0) |
|---|
| 1 stars | | (17) |
|---|
|
Category: Electronics
Contact Information
United States
|
Garmin Reviews
|
Unsatisfied909
July 22, 2009
Upgrading Maps
How come when I try to upgrade my maps, it comes up with "registered to another person"?
I knew this was going to be a problem when I thought I bought a new unit from TigerDirect and it said it was refurbished when I got it.
And now Garmin replied that they couldn't contact the previous owner, refunded my money and more or less said I was screwed!
Now, how does TigerDirect get away selling used equipment as new, and why doesn't Garmin clear the previous customer when refurbished. Good questions for the BBB.
|
|
|
Donald E. Harbour
July 10, 2009
Problems with Garmin Navigator
I was having some trouble with the Garmin Nuvi 200 and was talking to some guy about resolving the problem. He gave me several things to try and none of them worked. He acknowledged that he did not help me with my problem.It was my understaing that if I did not get the problem resolved I would not be charged. Today the money was deducted from my account.What can I do? Who can I contact for a resolution to this?Donald E. Harbour
|
|
|
Martin K.
June 27, 2009
Battery Failure
After two years and one month, my Garmin Nuvi 360 was updated for lifetime maps at a cost of $129 earlier this month, and within 10 days the battery failed, it unfit for portable use. I am out $129. Garmin declined to make any accommodation. DON'T BUY GARMIN.
|
|
|
shermeg12
June 16, 2009
Maps
I own a business and have a client who utilizes Garmin. This person travels quite often as does his wife and they both have a Garmin account. She just activated a lifetime contract with them when she upgraded her maps.
However, when my client went to upgrade his maps and as his Garmin is an older model, he had to choose which part of the US he wanted to download. Mind you, he didn't know this until he had already purchased the maps and tried to download them and received the "too little memory" error message. So, he contacts customer service and after about three hours on hold, he finally talks to a person who tells us they know that model has too little memory. He asks them to refund the maps fee ($69.99) and he will purchase a new model that has enough memory to download the entire USA without having to purchase additional memory.
They refused to do this and also refused to allow either of us to speak with a supervisor. We kept calling and were only allowed to leave messages which have, to date, gone without a return call.
This company is and their management are useless and I will be sure to tell ALL my friends, family, and clients to look elsewhere for their GPS and navigation needs!
Anywhere but GARMIN!!!
|
|
|
Patti
June 9, 2009
Customer Service
Bought a StreetPilot C340 a couple of years ago. Recently paid over $50 for the dvd with map updates. When downloading to the GPS, I got an error - and it has wiped out all of the maps that were on the GPS. Trying to get customer service from them is a joke!! all they do is respond with something else to try. I have asked them in each email - can't I just mail it in to you? I did get through on the phone once, and someone logged onto my PC, looked at the dvd, tried to run it himself, etc. and even he didn't know why it wasn't working!
All I want to do is send the unit, along with the dvd, into them and let them fix it. But no, they just insist on emailing me "solutions" to try. We've tried it all --- even their person tried it. I will never buy one of their products again.
|
|
|
wmualumnus
April 13, 2009
Garmin Nuvi 350
I bought a Garmin GPS device for my car. It freezes up all of the time. I've spent months trying to get Garmin to respond. They finally did. Now, they want me to pay for shipping on returning the defective device!
Stay away from Garmin.
|
|
|
chill
January 6, 2009
Extra Delivery Charges
I purchased a Garmin and specifically asked for two-day delivery. I asked the order taker several times will I get it in two days. She assured me that I would. Didn't get it until 5 days later. Very incompetent order takers plus you have a hard time understanding what they're saying. They don't speak good English. Paid a large sum for two-day. I emailed and called and they won't refund the EXTRA delivery charge. I will never deal with these people again. If you're smart, you'll read ahead before dealing with these people. I wish I had.
|
|
RECENTLY UPDATED REVIEWS
LUAN KHUC UNCLAIM ASSETS ON FILE : $2,111,650.00
The company does not honour the warranty claim and makes you pay for device repair even if you are not at fault.
Taxi To Heathrow & Heathrow Taxi Transfers
Digital Marketing and Company Formation Services UAE | SEO and PPC Marketing
Escort ladyluck Frankfurt
REQUESTED REVIEWS
REVIEWS BY CATEGORY
|
