Submitted all documents needed for $20 gas rebate, received a letter stating that all correct info was not submitted but didn't tell me what that was. All information that was requested was sent it. There is no contact information except for the PO box. I should be receiving a total of $100 but didn't resubmit the first one because their explanation of refusal is because I didn't follow the terms and conditions of the offer. There are 16 terms and conditions and I followed all. It is funny that they can't specify which one they say was not followed. What a gimmick.