Today, I went to the "US Gas" gas station located at Samdin Blvd and S. Broad St in Hamilton, NJ 08610. I filled my gas tank at approximately 11:45am on 2/14/10. I told the attendant "cash" and even had the money clearly visible to him. When the tank was full, the attendant told me the total was $38. I paid him $40, got $2 change. I looked at the readout for the "per gallon" price, and it was $2.44. The cash price was supposed to be $2.36. I realized he had charged me the credit price. I had to get to church, so I didn't press the matter. This may have been an oversight, but I'd like to report it. I also believe I'm not the first person to fall victim, and if I hadn't looked back before pulling away, I would never have known that I had been shorted. What I got was 15.57 gal of gas at $2.44/gal totalling $38. I should have gotten 15.57 gal of gas at $2.36/gal totalling $36.74. Taken into context, he shorted me half a gallon of gas by charging me eight extra cents for the 15.57 gallons of gas.

After church, I passed by the gas station and they had lowered the prices by three cents. That is their perogative to change the price, but it just stings more because I was already overcharged and now the price of the gas is even lower.

Again, I don't think he did it maliciously. But it is an oversight that shouldn't have happened. He very well may have played me for a sucker and charged the extra $1.26, thinking I wouldn't have noticed. I know I'll never go back there and that they should be spot-checked so that this doesn't happen again.

On Saturday May 16th I went to a BP station in Plainfield, Il. I spent $13 on gas and was charged $113. The store charged that $100 to "cover the $13 spent." I realized this when I went to use my debit to buy groceries to feed my family and my card was declined.

I spent the next few frantic hours on the phone with my bank tracking down the cause of the problem. My bank informed that in addition to the $13 I'd spend, that the gas station had charged $100 to my account. I called the BP and spoke with a young man named Duane. I explained my situation and the man on the other end of the phone who identified himself as your assistant manager LAUGHED at me saying, "this happens all the time"
He claimed that although his cashier was the one who handled the transaction, because they had hit CREDIT, instead of DEBIT, there would be $100 held from my account till the $13 I had actually spend went through.
He said it took "about 5 business days" till my money was credited back to my account. I told Duane that answer was unacceptable. The $13 charge had already cleared from my bank and I needed excess to MY money. I also asked HOW he could legally do this when there was no sign posted warning of this and no one there mentioned holding onto an extra $100 so that I could buy $13 in gas. Duane was rude and short and offered no help whatsoever. He told me that HIS manager would be in the next day and HUNG UP ON ME. I cannot believe your corporation condones this ridiculous business practice, and I can only hope you are unaware of the unprofessional and truly horrible behavior of the people you have employed there.
Not only will I NEVER again go to a BP Amoco station but I'll be telling this story to every person I come in contact with. A good friend of mine works for a local paper and given our tough economic times, says she might see fit to publish a small article about the awful service of this establishment and the effect it's having on my family's financial situation. I understand there is little you can do at this point to credit my money, I'll be taking that up with my bank's fraudulent claims department, but after working for years in customer service field I hope you put some effort into training your staff. The behavior of the this Duane individual is a lawsuit waiting to happen and honestly it's wonderful for your competitors.

One September 12th when gas stations in NC are running out of gas and the average price had been 3.58/gallon I searched for gas till I found this station.

Gas was 4.79 which, per Bruce Goforth's office IS price gouging. In addtion, they have made sure there is little or no record of transations. There are signs posted that say their credit card machines are down. No credit or debit transactions allowed. They direct customers to the ATM.

They rush customers thought he fill up process, taking cash, telling you your gas has been pumped and moving on to other customers. I was never given a receipt so... I was forced to pay cash with no receipt for gas that was priced too high. I have no legal record of the transaction.

There are many, many other customers who walked away from that station with no record of having payed an illegal price for gas today, the 12th.

I would say this is completely criminal behavior, planned preplanned gas price gouging based on a panic situation.