I purchased a futon online on 8/10/07. My credit card was charged immediately. I received no email confirm on placing an order or shipping info.

I called to follow up and received a email confirm with no order status. I waited 2 weeks and made several calls to check on the status. I never received a call back stating the status of my order. I decided to cancel and request a refund. Today is 9/7/07 and I'm still waiting for my refund. The order shows a status of canceled but no credit has been issued. Save yourself some aggravation. DO NOT BUY FROM THIS COMPANY. GATELY'S OR FUTONS STORE.