The Experience I had with this travel agent was worst. I will never recommend anyone to Book their Ticket from Gaura Travels. The Trick they are doing is: They Will Provide a Cheaper Quote to get Booking and then will request you to pay $100 as a deposit (Which will adjustable at the time of Full Payment.) to confirm a seat for you. Once you Paid $100 they will send you the Iternity with the Condition (Price can be changed any time without notice). What after you paid deposit amount: Now when you visit their office to pay remaining amount at this time they will ask you to pay $30 - $40 more by claiming that “taxes has been Increased”. If you refuse to pay that they don’t give you the ticket. And if you ask to get $100 refund which you have paid as a Deposited amount they will tell you that amount is non-refundable. After this you will have two choice either you pay $30 - $40 or lose $100. Complaint From: SAPAN MODI Please spend some time to Visit below Listed Links. Also, I would like to send you my details analysis which I have done about Gaura Travels: Links (Where People Complaint in Local Sites and blogs) https://plus.google.com/117414278270077526506/about?gl=AU&hl=en-AU (Please Check the Reviews) http://www.truelocal.com.au/business/gaura-travel/melbourne http://www.scamfound.com/f13/gaura-travels-dishonest-travel-agency-86520.html http://complaintsboard.com.au/goura-travel-melbourne/ripping-cstmr-pinching-money http://www.ozscam.com/2011/10/07/gaura-travel-rip-off/ http://www.merareview.com/comments/23325 http://www.ozscam.com/2011/10/05/gaura-travel-complaints/ http://www.merareview.com/28561/dont-trust-them-with-quote.html http://www.merareview.com/15095/unrelaible-service-and-fraud.html http://www.australiangetaway.com/reviews/business-home/gaura-travel/melbourne.html http://www.beyondindia.com.au/news/694/19/Success-of-GAURA-TRAVEL.html (Read Comment below article) http://www.merareview.com/comments/16456