Received repeated calls from a 000000000 number the messages were for a couple who do not reside in our home. After several days of intemidating messages I returned the call to 800-706-9554 GC services. I asked the man to remove my number he said it wasn't in thier system, he asked for the name of who they were calling- I gave it- he said they were not in his system. I advised the man both were in the system or you wouldn't be calling me. I advised him this was the only call he would get to remove our number if I received another it would be filed as harrasment- he said that is an empty threat you can't do anything like that. We can call when ever. Then he hung up on me. GC Services web site talks about customer service and all they are is a bunch of cowards with poor customer service.

GC Services calls my house 4 or more times a week, every time for a completely different 'someone' with the same last name who does NOT live here. They either refuse to take my number off their call list or put me on hold and never return to the phone. I have reported them to the FTC, the BBB, and I have called them dozens of times BEGGING to have these harassing calls stop: They do NOTHING. They just keep calling, day after day, for dozens of people I've never heard of. They are rude and mocking, or alternately, just plain stupid (or at least they like to act like they are.) I pay my bills, jerks, stop calling me!!! I have no debt, never have, but I get punished by this incompetent company and their inability to track down the right phone number for the people who actually owe the debt. FOR THE LOVE OF GOD STOP CALLING THE WRONG PEOPLE, YOU IDIOTS. It would be slightly more understandable if they were calling for one person, but it's always a different name! They're a bunch of morons.

There are some good collectors at GC Services and there are some with no tallent. In the defense of the good collectors who are trying to feed their families it is not their fault for being pushy. The collectors at GC services do not last long the company has the highest turn-over rate of employees that I have ever seen. The collectors are in my oppinion abused by the company and threatend with termination every two weeks when the employees are asked to sign a letter stating they will be terminated if they do not collect a certain amount of money each month. I worked for GC Services for years befor I decided I had enough. I have seen good collectors who never violated the law threatend with termination because they took thier vacations so their numbers were low for the month. The collectors in fear did what every they could to get payments to save thier jobs. I have had management use foul language and send me home without pay for a day because I would not lie to a consumer about the date a debt would be posted on their credit because the manager wanted the paymnt now. GC services does make all their employees sign documents stating they wont violate the law, but then management puts so much pressure on its employees they do what they have to to keep their jobs. Again this is all just my opinion not all collectors are bad people they are just people who are themselves being abused. I think the whole collection industry should have a union that protects the employees, this would also help stop the harrasment of consumers.

GC services is a subcontractor, for these creditors. Ask for a payment arrangement, or ask for the cease and desist address to forward. GC services are just people sitting at a desk with a job just like you whom probably have creditors calling them as well. If you can not pay, then tell them you are unable to pay, then see if there is anything they can do for you, and if you do not get a knowledgeable person call back. The calls are done on a dialer, and if you do not agree to their terms, then they will either note the acct: Refused Message, Refused Payment, No answer. The calls will be ran again and will start according to how the last call was marked, and the company will call according to the law requirements per your state. They are only human, so they too make mistakes, and the representatives are only trying to meet the goal requirements. If you don’t have the money let them know, then ask them what can I do to prevent further calls from you. GC services does not buy debt, so if they are calling indirectly for the company, and if they cannot collect it will be sent out for further collections, like a collection agency or back to the creditor. The best way to solve the problem is to call back, and face it, the guy is not going to jump through the phone, and if you feel you are unable to talk with him, then request someone else. They are rude and inconsiderate, but they are not allowed to be that way, so file a complaint against the creditor. They are to be assertive, not rude. If they are calling you outbound, then a majority of the time the calls will not be monitored, unless a supervisor is sitting with them, but some of the incoming calls are monitored, but more than likely the short calls not over 4 minutes will be the one that is monitored.

Just received a call from GC Services asking for info about my stepson saying it was for a loan. She wanted to know his phone # and I then said if he really applied for a loan you would have his #. I asked her for her phone # so I could check with my stepson and ask if he really applied for a loan which he did not. I called this company back and told the guy on the phone that he was lying to me. After asking numerous questions he finally admitted he was a collection agency. What a lying company... Misrepresentation!!! I gave him NO Information!!!