Bought a top of the line GE profile dryer - 10 months of use and it blew up - after 2 months of weekly phone calls emails I got warranty repair - new motor and electronics - lasted 2 days - then they replaced the unit - I insisted I did not want the same model - but there was no other option from them - so I took it - this unit has now lasted 13 months - and it blew up - I was in basement and my husband & daughter upstairs and they thought someone shot a gun - after I started screaming they found me downstairs with a smoking dryer - JUNK - do NOT buy GE

1. We found that our fancy side freezer refrigerator was recalled. This happened after 6 years old refrigerator started having problems: frost and melting ice from the freezer and eventually stopped freezing at all.

2. GE told us that they can give us credit towards the new one just for us to find out that the new one with a credit will be more expensive than to buy similar non GE one from Home depot.

3. We thought we were lucky that we had maintenance contract - $170 value. The technician told us that this refrigerator was recalled and must be changed for the new one anyway. We got a new similar refrigerator and get a frost in the freezer in about two months later.

4. To get a new refrigerator with a problem we had to take at least 3 days off from work and spend numerous hours on the phone with customer service.

They canceled our warranty we bought for the old one and we received only one year total on the new one. All our demands to extend the warranty to the new refrigerator for the time left on the old contract we payed for were denied.

5. Now we had to schedule another call from GE to fix the new refrigerator. Per Our previous experience with the old refrigerator we knew they never call, and if they do they never come at the time they can be expected.

6. Call support gives you 4 hours window during the week or 8 hours on the weekend and promise to give you a call before the technician comes.

We scheduled service call at least 2 times, but never had a chance to receive a service. Two times the technician did not call us 1 hour in advance as we were promised by the customer service. One time they schedule a call without letting us know.

All and all if you have a life beside your refrigerator think twice before you BUY it from GE, or if you do be prepared to a long battle.

GE Profile Refrigerator Model #PSS26PSWASS
I have had the problem with ice buildup in the back of the vegetable drawer. My fridge was purchased at Lowes. After eight months of complaining, and several visits by GE a technician, they have now done a horrible and ugly job fixing the problem by taping with duct tape, a heater inside the refrigerator!!! When I questioned the technician, he said "I know it is a crappy job, but this is the best I can do". Neither Lowes nor GE have made any attempts to resolve this issue to our satisfaction. I would not recommend buying the GE Profile refrigerator.

We have a GE Profile range, the stovetop cracked and is continuing to crack when the burners are used. We did not do anything to make this initial crack happen other than normal use of the stove. We tried to get the part replaced and GE said it has been discontinued and there is nothing they can do. We feel GE should do something to remedy the problem since we cannot safely use the range now. We will never purchase GE again if they do not help with this problem, can they replace with a new range or at least partial cost of a new range.

I have a 6 mth old GE refrigerator and have had a repair man out 6 times to make the ice maker dispense ice. Well yesterday the repair man was doing all the GE Tech's told him to do, and they blew out the fridge. Nothing works now. So, we have had to wait 4 + months and now 24-72 hours before the review board can tell the GE Idiots what they can do for us. Until then, we the consumer have to do with out on a Holiday Weekend. Go figure. GE Customer Services Supervisors, you suck at pleasing your customers!!