I AM HOLDING GE CASH CARD SINCE VERY LONG TIME . MY CASH CARD NO: 4211 8921 1451 4738 WHICH HAS EXPIRED IN THE MONTH OF DECEMBER 2007. MY COMPLAINT IS TILL DATE I HAVE NOT RECEIVED MY RENEWED CARD. IN THIS REGARD I HAVE ALSO SPOKEN TO YOUR EXECUTIVES AND INTIMATED ABOUT THE PROBLEM. THEY ASSURED ME THAT I WILL BE RECEIVING THE SAME WITHIN 10 DAYS AT MY RESIDENCE ADDRESS WHICH I THINK IS STILL ON ITS WAY. WHEN I AM DENIED OF USING THE CARD WHY I SHOULD BE CHARGED OF ANNUAL SUBSCRIPTION. KINDLY LET ME KNOW AT THE EARLIEST

I became a customer to the GE Cash Card when they told that it is a cash card not a credit card since they do not charge any ATM fees on the cash withdrawal, only they charge the interest charge of 2.95 at that time. Now this card only for name sake cash card. But it is like a credit card. They started charging ATM withdrawal fee of Rs.250 or 2.5% which ever is higher. And they charge annual fee of 299, which our credit card companies do not charge. This is one cheating.

Second is they are irregular in sending the statements. Even though they do not send statement we have to pay the amount in time other wise they charge late payment fee.

Third is the they simply charge ATM decline fee. In the month of june they charged me 4 ATM decline fees. When i called up customer care and told i never used the card in that period they said they will reverse it. But till now nothing has been done.

Fourth is: In june i received an SMS offer from them saying "till 30/6/2007 there is no ATM withdrawal fee 2.5%". Based on this offer I have with drawn from ATM Rs.11000 and Rs.4000 on 30/6/2007. On 001/07/2007 they charged me Rs.308 and Rs.281 respectively for the above transaction. This is nothing but cheating the innocent customer. Actually I wanted to withdraw Rs.15000 in one shot. But the ATM cannot dispense more than 40 notes at a time. So on Rs.4000 they charged me Rs.250+tax 12.36% instead of Rs.100 (2.5%). When called customer care earlier this transaction they told only 2.5% on the ATM withdrawal is charged on the entire day transaction. But they charge on each traction Rs.250 or 2.5% which ever is higher. This is one cheating. Why should they charge transaction wise when the ATM can not dispense more than 40 notes and they feed only 100 denomination?

Finally I want to tell you Please do not believe GE money.

I am having problem with GE Money.

I was holding card no. 4211 8920 xxxx xxxx. I withdraw cash once from this card INR 10,000.00 and paid back to them in subsequent month as 10,400.00 as 400 Rs was finance charges.

Now they have sent me a letter Vide CUBS/GE/JUNE/2LT/05254 asking me to pay rs 2567.21.This is amazing because this card was closed by me a year before after making payment.As per this letter they have warned me to take legal action against me.This is a clear cut case of harassment's or GE Money thinks that the customer had a plant of tree, Ge Money will raise the demand and customer will bring the money from plant.

I received GE Cashcard No. 4211 9030 1404 6736. They are very irregular in sending the statements. Previously, they had a branch office at Chennai where payment can be sent, which they shifted. After this, I used to drop the cheques in the specified drop box. However, they started charging cheque pick-up fee. I don't think any Bank is charging cheque pick-up fee for the cheques dropped in the specified drop box. Fed up with the services, I repaid the due amount during the end 2006, except for a small amount of around Rs.70. I talked to the Bank regarding the wrong charges of cheque pick-up fees and the representative over the phone agreed to waive the same and adjust towards the dues and close and cancel the account. While they canceled the card, to my shock, I received a statement for Rs.70 + Late Fee + Service charge. When I contacted over phone, they assured that they will reverse the same in the next month, I will not receive any statement. However, again the next month, I received the statement for the earlier month due + fresh Late fee + Service charge. Again, I contacted over phone, they again assured that they will reverse the amount, but nothing happened. By the month of May, 2007 I now received a fresh statement specifying a total liability of around Rs.2,500/-. I want to bring this to the notice of all the customers of GE CASH CARD as well as prospective customers, so that they will be careful in the dealings with the Bank. I regret that no official / representative from the Bank bother to contact over phone or take correct action. Continuous phone calls to the Bank are yielding no results. I am at loss as to what to do now.