Similar to others, first billing had a late fee and finance charge. Three phone calls, unable to reach supervisor, finally reached supervisor who had an attitude.

Care Credit is GE Money and GE Money is owned by GE. I have emailed them at https://www.ge.com/contact/contact_form.html
as I suggest we all do. Maybe when GE gets enough email about their rogue company, they may be inclined to at the very least to correct complaints coming to their email.