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Amy H
August 26, 2009
Ridiculous practices/deceit/lies/wont pay or stand behind their pay. protection like they said they would AFTER 7 MONTHS STILL HAVE NOT PAID
I filed for payment protection due to losing my job back in FEB 2009 and todate (8/26/09) NOTHING has still been done. I have called and called and called and yet GE BANK who I had been paying payment protection insurance on my Walmart Credit Card will not do what they promised to do and that is PAYMENT PROTECTION. I was told at jump street that if I take out the insurance on the credit card (which I said no to first then actually said yes as the Walmart Credit Card Rep told me that if I lost my job or got sick etc it would be paid off) THAT IS THE ONLY REASON I EVEN TOOK IT OUT. I was paying for it on every cc statement and when I actually did need it and filed for benefits, its now been 7 months and all I am getting and have been getting is a runaround!!! They have asked over and over and over for document this and that then will ask for the very same thing again and again then lie and say they did not get this or that. I am sick of them they claim they did not get paperwork when they did and it was confirmed. One rep will tell you one thing and another rep will tell you something totally and completely different. One will give you certain dates, notes, etc and then they get amnesia. The supervisors defend their reps and make excuses after excuses and even go as far to say that they dont have the same notes that a rep had just a day or so ago. They give me the VERY VERY STRONG impression that they are trying to NOT pay off my cc balance. Just a few days ago one rep told me that on the 21st that they sent (SNAIL MAIL) to Walmart to request the amount they needed to pay and today (8/26) they are telling me that they are still waiting for me to fax certain documentation when this was faxed already 2 weeks ago and I confirmed it with them then bt now they dont show notes of any of that. I am going to find anyone, anywhere, any organization, agency, or what ever I need to to report this and get to the bottom of this unfair, crazy, deceitful, and very strange questionable practice of doing business. Come ON NOW 7 months???????????
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