I made a payment on tuesday January 13th of $800 to my consumer HHGREGG CC, which is managed by GE Money BANK, and the money has been deducted from my checking account, but still today January 16th, the available balance has not been updated. I called the customer service and this rep, Michelle, who I think needs to learn better English, stated that unfortunately the payment has been received but available balance not ready yet. Then I asked for a supervisor, and after 20 min wait, she said that funds some times take several days because of banking transfers...HELLLOOOOOO, we are in the 21st century!!! Is the money traveling in a car pulled by donkeys???
This is the worst bank experience I ever had, but no one can do anything against them, it is a real shame.

I have been a good paying customer. I faithfully make a payment each month and even pay more than the required amount due in-order to pay the account off faster. The problem is, the date due is BEFORE I get my unemployment check. Therefore, it does not matter how much money I send it is being eatten up by a $39.00 late fee and an larger finance charge added to the account each month. I have written to the El Paso, TX., office -no reply! I called CS today (1/2/09) and was told that there is no way they can change the due date in the system. That is VERY strange!! All companies I deal with can do that -- so now we know HOW --- GE is making all their money off us poor souls who needed to purchase something with a credit card and we are being punished for it! -- CS told me make a payment on-line, then send another payment after the 12th of the month and that will get posted early for the next month. I'll actually be ahead according to CS. ----- I'll give it a try just to see if this will help save me money.

Are you kidding me? When are the credit card companies going to start acting more responsible and honest about their practices? I recently got an opt out letter in the mail on December 30th saying that the interest rate would be raised on Jan 1st. Give your customers time to send the opt out back. Didn't we just give you 1 billion in bail out money? Why must the financial companies be so greedy and dishonest? Just keep on punishing the customers that pay the bills on time.

I HAD THE LOWES CREDIT CARD. I MADE MY FIRST PAYMENT THROUGH SOME CRAZY PAY THING ONLINE. TO MAKE THINGS EASIER FOR ME, I STARTED PAYING DIRECTLY FROM MY BANK ACCOUNT THAT I HAVE HAD FOR OVER 10 YEARS. I MADE 2 PAYMENTS IN OCT ($30) ($30), 1 IN NOV ($60). I WAS GETTING CALLS SAYING MY BILL WAS NOT PAID, HOWEVER, THE MONEY LEFT MY BANK AND WENT SOMEWHERE. GE MONEY CLAIMED TO NOT HAVE THE MONEY AND HAD NO IDEA WHERE IT WAS, BUT IT WAS NOT IN MY BANK ACCT. MY BANK GOT INVOLVED AND WE CONVERSED MANY TIMES WITH GE MONEY TO TRY TO FIND OUT WHERE MY PAYMENTS WHERE. FINALLY, THE INFORMATION CAME BACK. I HAVE A RTG CARD, THAT I OWE $0 MONEY TO. NOT KNOWING GE MONEY BANK OWNS (LOWES AND RTG), GE MONEY PUT THE MONEY ON MY RTG ACCT AND CLAIMED THEY HAD NO IDEA HOW THIS HAPPENED. THEY TRIED TO PUSH IT ON ME SAYING MAYBE I PUT THE WRONG INFORMATION IN MY BANK. IMPOSSIBLE, THE INFO CAME STRAIGHT OFF OF A BILL I GOT FROM LOWES THAT HAS NO INFO ABOUT MY RTG ACCT AND I OWED $0 TO THEM-NO WAY. THE MONEY WAS THEN TAKEN OFF OF THE RTG CARD AND SUPPOSEDLY PUT ON MY LOWES ACCT. IT SHOWS ON THE RTG ACCT THAT THE MONEY WAS TAKEN OFF, BUT LOWES CLAIMS THEY ONLY GOT $90 AND THEY CLOSED MY ACCT AFTER I SPOKE WITH A CUSTOMER SERVICE REP WHO SAID MY ACCT WAS FINE, ALL CHARGES WERE TAKEN OFF, LATE FEES, OVER DRAFT-EVERYTHING. SHE EVEN SOLD ME CARD PROTECTION AND I GOT THE PAPERWORK IN THE MAIL. I MADE ANOTHER PAYMENT ($30) FROM MY BANK ACCT, BEFORE I KNEW ALL WAS WELL AND THERE WAS NO MORE PROBLEMS. LAST WEEK, I WENT TO LOWES TO PURCHASE A FEW THINGS AND MY CARD WAS DECLINED!!! $0 BALANCE $0 CREDIT-------GE MONEY BANK CLOSED MY ACCT TO COVER THEIR WRONG DOING AND I STILL HAVE MONEY MISSING ($30) THEY CLAIM TO NOT HAVE. THE CUSTOMER SERVICE REP WENT TO GET HER SUPERVISOR BUT HE NEVER GOT ON THE PHONE, SHE SAID ISSUES ON MY CREDIT, WHICH IS THE SAME THINGS ON MY CREDIT WHEN I APPLIED FOR THE LOWES CARD, WHICH TO ME IS A BUNCH OF BULL. THEY SCAMED ME AND TO COVER THEIR BUTTS, THEY CLOSED MY LOWES ACCT WHICH IS UNDER $500, BUT MY OTHER ACCT IS WELL OVER THAT. NOW WHO IS BEING SCAMED?

In recent months, GE Money Bank has been sending me my monthly statement later and later. Last month my statement 3 days before the due date which I had no option but to send the payment by overnight express mail. They didn't waste anytime getting notices sent out to customers indicating that they had reduced their credit limit. Since I've had a PayPal Plus credit card, I have never been successful at paying my monthly bill online. Yet, I can see the amount due and when it's due but their screwed up web site won't let me make a payment. Again here it is, my payment is due in 7 days and still no billing statement nor am I able to pay it online. Now they tell me I can pay by phone for a $10.00 fee! Another scam in order to screw a working man in the way the economy is right now. That's another rip off and a scam to cheat consumers out of their money. I pay other bills online with no problem and also by phone with no fee for doing so. Last year I had to have minor dental work done but needed to have more done. Sears Family Dental recommended Care Credit as an option to pay for the later needed dental work. However I paid Sears Family Dental cash for the dental work they did and when I was ready to have the remaining dental work done then I would have GE Money Bank's Care Credit for dental coverage. The dental work was never done mainly due to the cost that Sears wanted. The following month after opening an account with GE Money Bank they sent me a statement for $4, 350.00. I called GE Money Bank disputing the statement for the fact that no such dental work had been done and was not going to be done except the tooth extraction which I paid for out of my own pocket. Therefor I owed them nothing. They were very rude, and nasty use of language and basically told me to go to ****. I called again and asked for a supervisor and she said they would send me a dispute form in about 10 days. After nearly 14 days they claimed that I never requested a dispute form. Nearly 2 weeks later I finally got it and filled it out and mailed it back the same day. 2 weeks later GE Money Bank closes the the dispute process claiming I didn't file a dispute within the time required! Another scam to get $4, 350.00. I called the Attorney General"s Office in Texas and filed a complaint. They investigated and notified me that GE Money Bank's Corporate Office is in Kansas and that they were in fact notifying the Kansas Attorney General's Office and requesting an investigation in regards to GE Money Bank and the $4, 350.00 charge they refused to remove from my account. They got the ball rolling and in less than a week Kansas Attorney General notified me that GE Money Bank has complied with crediting the 4, 350.00. GE Money Bank gave no apology for what they did and it's ashame that I had to go to the Attorney General and force them to take the $4, 350.00 charge off.