GE Money Bank Reviews
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vicki hilburn
December 23, 2008
Mix up with payments
I had an account with GE Money Bank to pay for a chair, paid it in full and bought a mattress, also with a different account with GE Money Bank. The first check I sent to start payment on mattress went on the account for the chair which was paid in full. So now I have a credit on the first account (PIF) and no payment on the second account.d6be4
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jgsinc
December 21, 2008
Lowering balances on accounts
Have several accounts with G.E. Money Bank, some of which were with other companies and then G.E. bought them up. G.E. has lowered the balance on every account without any reason, and with a big increase in pay on my part 3 times the amount that I was making.
They also have done this with no respect to notifying me about what they have done. The accounts have been paid on time and have been paid with more that what is due sometimes by as much as 3-5 times the amount due.
This is not the way to do business
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JPhillips
December 20, 2008
Cancelling Accounts w/o Notification
If you have any credit cards that are backed by GE Money Bank be forewarned that they are supposedly reviewing ALL credit card accounts and determining by their own methods whose cards they are cancelling. I went to use my Lowe's Visa Credit Card today, that as of two days ago had a $4, 000+ available credit limit, just to be embarrassed when the card was declined at a local JcPenney's. When I contacted Lowe's to find out what was going on, they informed me that GE Money, that backs the Lowes Visa Credit Card, did a large sweep of all accounts and closed them without any prior notification to their customers. I have heard that business is business, but in today's economy when patrons are barely surviving, how in the world could a company pull what may be the only life line that people have - their credit cards???? It is basic morals and ethics, we are talking about a time when people should be reaching out to help one another, not throw them under the bus. I am disgusted, embarrassed, and down-right mad!!! If I can find a legal loop hole, or if anyone knows of one, I sure would like to return the favor to GE Money Bank after what they have put me through. Not just for me, but for all of the unsuspecting people that are planning on using their credit cards to buy Christmas purchases this last weekend before the Holiday. Shame on you GE - you absolutely disgust me!!! I hope this action of yours turns around and hits you where it hurts the most, because that is what you have done to me and my family this holiday season! MERRY FREAKIN' CHRISTMAS TO YOU TOO!
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Gin
December 19, 2008
Refunding over payment
I made an overpayment on my husbands account. I wanted to pay it down so I sent them eighteen hundred dollars. Going thru our family finances( due to fact that have been laiad off)I realized that we needed the back one thousand dollars that we sent to them. I called personally but not being the card holder the could not help me. So my husband called and they said that the could refund the thousand dollars and that it would take up to four weeks. So when that four weeksa was up and we still didn't receive that over payment my husband called and found out that the adjustment was never done. So the lady said that she was sorry and now would get the process going to send us back a thousand dollars. Well tomorrow will be the fourth week(the actual eith week) waiting and my husband check his account w/ GE Money on his honda account and it still has not been adjusted. This money was to go to varies other bills like our heating bill, water bill, and our utily bill which now are two months past due. Most important we needed to get our three children Christmas presents. What are we going to now? Thank you Ge Money for having a heart. Great Customer Service!!
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Rich G
December 17, 2008
unwarranted reduction of credit card
GE Money Bank sent a letter to our home lowering my credit limit due to a TRW that I did not authorize. It said I was delinquent. I have never been delinquent with them. GE Money Bank holds two of my credit cards. My JC Penney and my PC Richards. It said I was delinquent on my PC Richards within the last twelve months. I haven't used that card in two years. When I called I was told it was based on my credit report. My wife's wasn't touched. I find that odd. Yes we both own different cards but the bulk of our credit is owed together.
I think they are doing this to destroy peoples credit. I think they are doing this to me because I do not use their credit cards enough. Either way They should be stopped. I don't know how to report them.
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Judy
December 16, 2008
FRAUD/UNEXPLAINED CHARGES
This company is a rip off! I had dental work done and my dentist recommend this company called care credit. It was promotional, no interest for the first year. After 3 months they charged me interest and back charged me $1500.00 on top the loan amount. No explanation has been given to the reason as why this has happened. I've been paying this loan on time and now that the loan amount is getting lower they decided to wack me with a 30% interest rate increase and back charged the interest rate for the full amount of the loan. Again no explanation has been given as to why they did it. This company is a scam and once you have a loan and/or credit with them it will not go away even after you pay it off. STAY AWAY FROM THIS COMPANY!!!
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Georgette K. Burkes
December 16, 2008
Scam Artist
Everytime i call GEMB i'm put on hold for a extremely long period of time. I called to try and pay my husband's account (he's stationed in Iraq) they told me that they can't discuss his account with me. I asked to speak to a supervisor, was put on hold for 15-20 mins and then the phone hung up. The bill is due today 12/16 and I have been trying to get in touch with them for about 2 wks - and still trying!!! They are rude with unprofessional behavior!!! If the bill isn't paid by 4:00 EST they will charge a late fee of $39.00. GO FIGURE!! What is wrong with our government when it allows companies to continue robbery in the present day bottomed out economy?
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F DeHaven
December 11, 2008
ACCOUNT FRAUD
BEWARE! I got a home loan for a plumbinfg repair. I paid for 1 year. When I added a hot water system, they told me the total payment would be $180/ mo. I paid this for 1 year. They set up 2 accounts. One where the y credited the payments and a second they billed as DELINQUENT and want $5000.
AVOID GE MONEY BANK
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JCip828
December 11, 2008
Ruining my Credit
This institution DOES NOT operate like a reputable bank. I filed a dispute with them back in October 2008. I havee been receiving phone calls and letters that they still want me to pay on the disputed item. They are the credit provider for American Laser Centers. The BIGGEST SCAM out there in the healthcare field. They have now filed with the Credit reporting agencies and it is ruingin my credit. They are a scam and do not care about their customers.
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Amy Daughtry
December 10, 2008
Credit Limit Lowered
I have had two accounts with GE MoneyBank; one for World Market, and one for Lenscrafters. I've paid both accounts on time every month; have never had a late charge or anything. Have kept balances very low; yet in both cases I received letters saying "credit review" info from Equifax was most pertinent in their decision. This info was "Present or past delinquincy on trades; % Trades with present or past delinquency; and Age of Oldests Bankcard Trade."
Not one of these "reasons" makes any sense, and I have no idea what they're talking about regarding "trades, " but I do know nothing has changed on my credit report except to possibly add further evidence of my continuing excellent record of making payments on time.
I am closing these accounts and will refuse any further offers of credit from this company.
These people are the worst of the banks out there "offering credit." I've read before about how they jack up interest rates and fines for no reason at all. They practice UNFAIR acts against consumers and should be shut down.
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