GE Money Bank has hired customer service representatives that do not know the answers to your case. They also have managers that are just as incompetent. Did you know that when I spoke to GE Money Bank customer service representatives on the 16th day of March, 2011 that I was told that GE Money was not a member of the FDIC. I was also told that GE Money did not have a Complaints Division with which to file a complaint. I was told any complaint had to go through the customer service supervisor.

I was given three different stories regarding my interest rate. Two of those stories came in the same phone conversation with a customer service manager named Dennis.

If a customer service representative of GE Money Bank does not even know what the FDIC is or when both the representative and manager deny that GE Money is a member of the FDIC, and when a customer service rep and manager cannot even adquately determine the reason for the interest rate on an account, you should be concerned as the consumer! If GE Money Bank cannot even answer these simple questions, what else are GE Money employees not telling you?

Visit my Facebook Group "GE Money Bank Ruined My Life" and join the group. Learn about my story, and share yours as well! Some people bow down to multi-million dollar banks like GE Money. Some people will feed you stories about you being wrong. These are the same people that vainly proclaim that the bank can never be wrong. These are the same people that blindly accept fidelity in a bank that lacks fidelity.

http://www.facebook.com/apps/application.php?id=165841450104312#!/home.php?sk=group_136324059769354

In November of 2010 I opened an account with Carecredit through GE Money bank. I've had nothing but problems since. I made one purchase at my eye doctor with the card for 130 dollars. I paid the amount in full by the due date. GE Money claims they never received my payment. They then added a late fee onto the next statement. I paid this also even though I shouldn't have had too. GEMB is still claiming I never paid them and has not sent me a statement for the past two months, but reported I was 30 and 60 days late to all of the credit bureaus. I contacted the Office of Thrift Supervision a few days ago, and am waiting for them to process my complaints against this horrible company. I will definitely be closing my account after OTS investigates my complaints. Never do business with this company!!!

I am so sick of getting my bills late and only having 12 to 15 days to pay a bill. The billing cycle is supposed to be 31 days and I get a bill on the 9th or 11th and see the bill due on the 23rd or 25th. Is that 31 days? I don't think so! My bill has gone up over $200.00 in 6 months because of the $35.00 late fees. This company is B.S. and I am ready to quit paying my bill put a comment on my credit report and see if they have the balls to come after me. I doubt it they are a scam and should be forced out of business.

I signed up for a GE Money credit card on July 10, 2010 at a Hunter Douglas window covering store. I have been making regular payments on the $5, 520.72 that I borrowed. I had $500 left on 1/13/11 when the protional period expired. I knew that the $500 would get charged 29.99% interest but I planned to pay it off at the end of January. I had no idea that I would get charged 29.99% deferred interest for the past six months on the entire $5, 520.72. I have never heard of credit cards like that. Granted there was language on the credit card bill that referenced "deferred interest", but I had no idea what that meant. I now owe an additional $707.10. They do not have a dispute process. They stick to the fact that it was on my bill that this would happen. How horrific! I now feel like I should warn others about this predatory lending and it's new and unclear language. As consumers the best we can do is warn eachother about what products and services to avoid. Everyone AVOID GE MONEY like the PLAGUE. They are evil.

Signed up for a promotion with a GE Money Bank Credit Card, 9 months of no interest. Figured out how to make the payments so I wouldn't get charged interest.
The promotion ended the ninth. I owed 217.00. It would have been my last payment. I got my bill on the 15. Because I did not pay the 217.00 by the 9th (even though I didn't RECEIVE the bill until the 15th), they are charging me 354.00 in interest! The INTEREST is almost twice what I owe. How can they legally do this?!
Can't get hold of anyone on the phone. They don't have an email. If I try writing to them...how much more interest are they going to be charging me by the time they respond to my letter? I wished I read more about this scam credit card before I foolishly signed up for one through System Pavers (a company which deserves its own complaint box for its lousy product)
If there is a class action lawsuit going on against this fraud bank, I would like to join it.