GE Money Bank Reviews
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margie iglesias
December 5, 2008
they ran my credit report without my permission
This bank ge money bank ( for waqlmart credit card)ran my credit without my permission. Then they told me they lowered my credit limit based on my credit report
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December 1, 2008
Took my money and put it in someone elses account.
I have 2 accounts with GE Money Bank I over paid on one account 100 dollars The other account balance was 108.49. I asked that the 100 dollars I overpaid be transferred to the other account for payment. I was told NO PROBLEM. Well when I recieved my bill I was given the same balance with finance charges and late charges. I was told they transferred that 100 dollars of my money to someone elses account!!! They told me they would fix it. Well they didn't this started in august of 2008 and it is now December. I am put on hold for hours at a time and have spoken to 10 people who are brain dead because they can't seem to correct the problem. I wanted to write to the president but he is obviously to busy to handle his customers or oversee his staff. I see that he has a web site all about himself but no email address to write him. His website states he likes to travel and play golf Maybe that's all he does. As I write this I have been on hold for 40 minutes so far. This is my 11th call!!!
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November 30, 2008
Deceptive Advertising
I went to purchase an item on Walmart.com when I noticed an advertisement for a Walmart credit card stating "Apply Today Buy Today". So, I clicked on the link. On the next page it clearly indicated you MUST login or create a new account to "Buy Today" if approved. So, I created a new account, answered all the questions, and the final page indicated that I was approved, gave the dollar amount, and stated "can use your card when it arrives in 7-10 business days". I'm thinking WTF? The ad clearly stated "Apply Today Buy Today". So, since there was nothing else on that page, no temporary number, no continue shopping, nothing. So, I called walmart.com first. Waste of time. Got the agent who transferred me to "credit card dept", that agent then transferred me back to "customer service" because it was their issue. I did this 3 times back and forth. In the end, no resolution. Both the walmart.com staff and the "credit card" staff (GE Money Bank" were very rude. I told them to cancel the card if I can't use it today. I guess because their call center is handled by India like most other American companies, he didn't care. He was still going to get his $1.25 an hour to be rude to me. WARNING TO OTHERS: Do NOT fall for this deceptive advertising by Walmart like I did if you plan on using the credit immediately. They should be sued!
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November 29, 2008
my account was paid off
My account was paid in full back in July. The beginning of Nov. I started receiving calls from GE Money saying that my account was behind by 90 days!!! That doesn't add up. I told them that I paid it off in July and that I wasn't going to pay anymore money until they found where my money went to. They have called me everyday asking for a payment of at least 130 dollars and have even sent it to collections!!! They truely need to find my money and how to read an account.
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November 24, 2008
Fraud
I am receiving harassing calls from this company 2-4 times per day. They are claiming to be GE Money Bank and attempting to get information based on non-existent outstanding accounts. They are persistent and foreign. BEWARE!
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November 18, 2008
Cutting Credit Limits
Cutting credit limits to balances owed on credit cards with NO proper 30 day written notices about changes to your accounts! Fill out a complaint form with your local Attorney General's Office (very simple and can be done online!) then write letters to the retail accounts they have cut your credit limit on telling them "that you will no longer shop at their stores as long as they are affiliated with GE Money Bank which means cash and/or credit purchases"! Write a letter to GE Money Bank and tell them that you are doing this and will refuse to shop in these stores as long as they use GE Money Bank's credit services! With the Holiday Shopping Season here, the retailers will lose tons of money and force GE Money Bank to change their policies, or they will go to one of the other retailer credit banks to obtain credit for their customers to get them back! Everyone needs to write these letters to make sure they (both GE Money Bank and their businesses) are flooded with complaints! Once they have seen the losses from this shopping season, they will see that we are not going to sit back and take it! What they are doing is WRONG and we can all fight back!
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November 17, 2008
CREDIT LIMIT DECREASES
Lowering everyone's credit limits... I think we should all start posting companies that use this bank and begin a massive boycott of all of these business'. We need to write letters to these retail stores (bombard them) stating "that due to their association with GE Money Bank we will not shop at these stores and will shop at their competitors who do not use GE Money Bank. In addition, everyone should fill out the complaint form furnished by the Attorney General's Office of your State. With the Holiday Shopping Season here, I guaranty you that GE Money Bank will not survive, and the retailers associated with them will drop them when they see the major hit they will be taking this holiday shopping season by being boycotted! They are not only lowering people's credit limits, they are lowering your fico scores which lowers your credit rating with everyone! Are we going to just let them do this? I say NOT - lets start writing letters to the retailers who use them and let them know we are all boycotting them from our future shopping via cash, checks, and credit - because of their association with GE Money Bank! Paybacks a bitch! It only takes a few minutes to fill out the attorney general complaint forms, and if everyone does it, then they will take action sooner than with just a few complaints filed against them! Happy Holiday Shopping at non-GE Money Bank stores!
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November 16, 2008
Credit App Denial
I'm a second-time customer at Steinmart purchasing under $100. They have the best customer service. At the checkout, the lady asks if I wanted to apply for a Steinmart card which accrues bonus points and instantly gives me $20 back. I wanted to shop there more often so I agreed.
The instant application didn't take. After calling the credit card issuing company and giving them all the information they required, I received a letter saying I was denied because of insufficient information. I will not shop at Steinmart again nor will I recommend them unless they get rid of GE Money Bank, the credit card issuer.
Unfortunately the people at GE never learned their marketing lessons, about how hard and expensive it is to attract new customers. Furthermore the people at GE aren't people-friendly, not knowing how to ask for information that can banefit their future bottom line as well as Steinmart's. But they are good at pressing buttons on a keyboard -- a valuable skill to have in tough economic times like these.
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November 16, 2008
Decreased Credit Line w/ Good Credit History
I first went to use my Paypal account to find the line of credit was decreased although I have a terrific payment history with Paypal often paying the balance to $0. I then began to receive letters in the mail for GE Money Bank stating they had decrease my PayPal account later letters followed regarding The Gap, Old Navy which have all been paid in full since Aug. 2008 & I soon expect PC Richard now that I see GE finances for this company also. The sad thing is they are hurting my credit score. I have paid them in full and I have not been late. Yet they have decrease my credit lines by more than half. There should be a policy against this. It's not fair that I don't owe them anything and I have responsibly paid my balance yet I am being punished for being a great credit card client. I guess it's due to this economy.
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November 16, 2008
illegal credit practices
this company has decided to close an account of mine that was paid in full. also has lowered my credit linit on two cards and the customer rep "gilbert" had the nerve to tell me it was do to my "inabillity" to pay off balances. how does this person know what i can pay? payments were never late. there has to be something illegalabout this practice. this angered me so much that i closed the two credit cards. this company is trying to ruin my credit record.i will never shop in a store that uses ge money again. this includes walmart and lowes. even if i have cash it wont be spent in these participating stores.
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