I recieved a phone call today from ge money informing me that i need to make a payement on my card because i was accumulating late fees. I got this card back in jan. and used in for an automotive repaire because of its 6 month defered interest. My balance was paid off well with in that time and continued to get monthly statements untill this balance was paid off. I then used my card again last month to purchase new tires for my car. I never recieved a bill or a statement from ge money reguarding this transaction or new balance. I kinda forgot about this being a college student and also working a full time job or i would have paid online. They told me my address and it was somthing totally different form what i gave them when I opened this account. How can my address just change without my confirmation???? Who changed it?? Then they wanted me to go ahead and pay that interest over the phone right then and there so it would not be on my next statement. Why should i have to pay for their mistake? I argued with the supervisor for twenty min about this. He kept asking me to confirm the payment over the phone after telling him NO multiple times. He also read me my creadit card number, name, and my bank i go through to confirm this transaction that i kept refusing, and telling him that i am NOT going to do. I am going to make my payment, not including the late fees and finance charges that just so happened to accumulate over this period of time, but of the original charge to my card. If anyone else has had this same problem please post it. This is nothing more than a scam from them to make more money. If you stop recieving monthly statements i suggest contacting gemoney right away.

I made a point of purchase @ sam's that included my current bill, having asked first asked if OK. I left store owing nothing but soon received bill. I verified with bank payment made and even confirmed with sam's. Phone calls and letters continued til mid september. Sam's and ge$bank must not speak to each other. at every step, a runaround. What's my credit rating now? every time i talked to a rep, a different balance was given, though i have not spent a dime at sam's since. I'll use a check from now on.

My mother has been harassed by GE money for many months now, they just keep adding late charges to her account even after she agreed to a "hardship settlement" with them and apt her end of the bargain. I answered her phone one day when she was at the drugstore and the guy identified himself as calling about her Dillards/Ge money acct. I politely said "She is not here, right now": Where in the F--k is she" he fairly screamed at me. I asked him "What did you just say?" He then said "Did I stutter missy?" and immediately hung up. Really ugly people and horrible unfair service.

On 9/2/2008 I called GE Money Bank and spoke with one of the reps, I asked her about my bill that we paid in full (promotional), because they are still charging me money after I paid my account in full. I was on the phone for about 54 minutes and I was hung up on. The rep that I was talking to was not helpful to me so I asked her to transfer me to some else. She transferred me and that is when they hung up on me. I need to talk with someone about my account. I do not want to cal and get hung up on again! I would appreciate a response.

Thank you,



C Anthony Gonzales

GE Money Bank does not identify the original vendor on its invoices and will not provide the identity of the original vendor to anyone other than the card holder claiming "privacy laws." There is nothing private about the original vendor and Geonlineservices' failure to identify said vendor creates a situation where well-meaning customers can easily pay the loan amount more than once, while GE Money Bank hides behind bogus claims of privacy.