I purchased a motorcycle on Dec 1, 2007. I am making payments for the last 4 1/2 months but cannot get a copy of the title from ge money bank so I can register the motorcycle. They keep saying they do not have it. In AZ the MVD has to see a copy of the title with the lien holder before registering motor cycle.

I am in the same situation as many of the people that have complained.
I purchased a Select Comfort bed along with some accessories in July 2006 which was financed through GE Money Bank. The bed was supposed to be delivered within two weeks and the rest of the merchandise was taken from the store the same day. Following a week after the purchase, I was notified by my unit that I was going to deploy in the beginning of August 2006 so I called Select Comfort and cancelled the bed delivery along with my account and asked how to return the merchandise I already had. Select Comfort sent me free shipment labels and informed me that they accredited back the Bed purchase and no delivery fees where posted to my GE Money account and once they received the rest of the merchandise, my GE Money account balance would be zero. Select Comfort received the remaining merchandise during the month of August 2006. I deployed on the same month and returned on October 2007. I started receiving calls from GE Money bank telling me I owe them $500.00 dollars. When I informed them that my account had been cancelled in August 2006 and that all merchandise purchased from Select Comfort had been returned on that same month, they told me I actually only owed $300.00 but they couldn't exactly tell me why I was being charged that amount. I disputed the charges and refused to pay until they made an investigation. I also called Select Comfort to verify that they had received the returned merchandise. Select Comfort was able to confirm receiving their merchandise and assured me that I had no outstanding balance with them. When I told them that GE Money bank was trying to charge me $300.00, Select Comfort sent them the information. Since I do not owe GE Money Bank anything, I have refused to pay them. The late fees have been adding on and on as time passes by. Now Encore has been involved and I am being harassed on a daily basis from 6 in the morning to midnight. I don't know what else to do...

In addition, GE Money Bank's customer service is the worst. Their employees do not speak english. I can never understand them. They do not care and are never helpful and extremely incompetent. When asked a question they always transfer you to another person who does not speak english as well and your problem never gets resolved. It's a never ending cycle and in the meantime, late charges keep getting added on to your account every month. I have asked to get a mailed bill to see what they are charging me for since November of 2007. It is now April 2008 and my issue has not been resolved and no bill has been sent to me justifying their charges.

I was worried about paying the final balloon payment of this dental loan on time. I couldn't figure out how to make a single payment online, I could only set up autopay. So I paid it off over the phone and I was told that the autopay would not occur. It did occur and $2835 was taken out of my account.

I called up and was told that a refund would take 30-45 days. I told them that this was unacceptable but three people then were extremely rude to me and then hung up on me. One finally said that I could potentially charge money at my dentist and zero out of the balance and then cancel the refund...

I happened to have a dental appointment that day so I did just that, but when I called back I was told that this "refund" which takes 30-45 cannot be canceled once the "process" begins.

So now, after all my efforts to zero out my balance with them, I will still have a balance. We should all group together and sue these people. Please write to me at [email protected] and we can try to certify a class.

GE MONEY BANK IS A JOKE!!!!! I WAS IN THE PROCESS OF MOVING AND DECIDED TO PURCHASE A NEW BEDROOM SET AND MATTRESS FROM SLEEPYS. I WAS OFFERED A ZERO INTEREST CARD FROM GE MONEY AND THOUGHT IT WAS A GREAT IDEA BECAUSE I COULD PAY OFF THE TOTAL AMOUNT IN ONE YEAR AND NOT HAVE TO PAY INTEREST ON THE PURCHASE. WHEN I MADE THE PURCHASE I GAVE MY NEW ADDRESS WHERE ALL OF THE ITEMS WERE DELIVERED. A FEW MONTHS AFTER THE PURCHASE I REALIZED I NEVER RECEIVED A BILL FROM GE MONEY, SO I CALLED AND I WAS TOLD THAT THE MONTHLY STATEMENT WAS MAILED OUT AND I WAS NOT PAYING SO THE INTEREST RATE WAS NOW 28.9%. AFTER FIGHTING WITH SOMEONE THAT BARELY SPOKE ENGLISH AND GETTING A MANAGER ON THE PHONE THEY AGREED THEY WOULD SEND ANOTHER BILL (WHICH IN FACT THEY NEVER DID) AND WOULD TAKE OFF THE INTEREST ONE LAST TIME AND GIVE ME ANOTHER CHANCE. LITTLE DID I KNOW THAT THE SAME THING WOULD HAPPEN AGAIN!! I DECIDED TO OPEN UP AN ACCOUNT ONLINE AND PAY MONTHLY. IN THE LAST YEAR I HAVE WASTED HOURS ON THE PHONE WITH THIS COMPANY AND HAVE RECEIVED 3 BILLS WHEN IN FACT I SHOULD HAVE RECEIVED 12 BY NOW. I PAID OFF THE TOTAL AMOUNT AND NEVER WANT TO DEAL WITH GE MONEY AGAIN. THEY ARE LIARS AND LOOK TO MAKE MONEY OFF PEOPLE THAT WILL TAKE RESPONSIBILITY FOR A MISTAKE ON THEIR BEHALF. BE CAREFUL!

I received a letter from GE Money Bank stating it was closing my account number ending in _ _ _ _ ... I do not have any such account, nor do I have any delinquent accounts, nor do I have any stocks, nor do I do any trading, etc., as it states in the printed letter I received from GE Money Bank.

Of course, it also states that if I have any questions regarding this letter, I could write to them at P.O. Box 981440, El Paso, TX. 79998 .

I have no idea what this is about... What is going on...