In Feb 2010 I paid online my whole account balance. That left a zero balance as it showed me on my online account balance. I get a bill on April 20th saying that i owe 126.88. I called and talked to someone named William who explained that when i made my online payment, the cycle had already started again and that made my payment late. So with paying my balance, they said i had a late fee of about 39.00 that i didnt see. In turn, i had a finace charge on that for about 29.99. The next month another late fee and another finance charge, and then this month, another late fee and another finance charge. So i paid the balance, but now seem to owe almost 130.00. William told me that he could probably waive 1 late fee but that i needed to make arrangments to pay the rest or they would keep racking up.

I will STRONGLY encourage any one considering using GE Money Bank for any sort of financing, to reconsider. I purchased a motorcycle and financed it through GE Money, and at the time it seemed I was getting a good deal with decent interest rates. I soon discovered I made a very large mistake. After about 6 months my interest rates jumped to 30%, without missing or being late on any payments. When I would contact them for reasoning on the matter I was getting transferred and given multiple numbers to talk to all different people and no one could give me an explanation or lower my rates back down to where they were. Winter came around and I found myself paying late on two separate occasions. I soon discovered that my rates rose yet again! Not thinking logically I refused to make another payment until I received the simple answers I was seeking. So after not making a payment for 2 months I figured someone would call and I would get my answers then. BIG MISTAKE! They repossessed the motorcycle and I was forced to pay off the remaining balance one year early, which was a total of $5, 500! This was just about what the original loan amount was for, and one representative told me the high amount was due to late charges. The fact is they noticed that I would be paying off the loan early so they tacked on all these extra charges and fees, knowing that they were not going to be able to milk me for the next year. After everything was said and done I ended up paying a total of around $8, 500 when the motorcycle itself had a price tag of $5, 5oo. So they made an easy $3, 000 off me. And this doesn't include the money I paid for the towing and storage of the motorcycle when it got repossessed. It has now been 9 months since the bike was paid off and I have never received a lean release. Ive called numerous times and been given verbal reassurance that I would be getting the lean release within a 14 day period. The past few times I called I get transferred to someone that barely speaks English. I'm starting to wonder if this is there way of ignoring me. I sold the motorcycle and explained to the purchaser that I would be mailing him the lean release as soon as I get it. I don't know what I have to do to get the lean release. GE Money is by far the worst company to use for financing and it would make me very happy to see them shut down. Its a cruel company that has no remorse for the average American trying to get by in now days economy. Please DO NOT USE GE MONEY BANK.

They have gotten me as well! The representatives do not have recollection of what they tell me ~ in other words they don't keep it logged in their computer. I was told that due to hardship that I could have a lower payment. The following month I made that lower payment and that's when the calls began! They tacked on an additional almost $500 for late fees. I called and thought that I could rectify the situation but sadly, I was mistaken. They said that there was no way that I had been told that I could have lower payments because I did not qualify for a hardship. I asked if they could tell me why and they refused. I asked to speak to a supervisor, they said that was not possible. I have been through a HUGE ordeal with them and my credit report is taking a hit. I am interested in other people's issues with this company and any class action lawsuits that may be pending. This has created major stress for me and has upset me to the point that I am ready to sue.

I have been making minium payments on my credit card and the finance charge is 29.9% so my 225.00 payment is going towards the 289.00 finance charge. Spoke to numerous people and they said sorry that is our rate and we c an not help you with this matter. the representative was rude and just didn't care. I am wasting my hard earned money on this card and I can not afford to pay them at this outragous rate.

I have a Walmart credit card that is owned by GE MONEY BANK.It had a $300 limit. Needless to say we got behind on it about 2 yrs. ago. Well the bill got up to over $600 in late fees and finance charges and everything else they charge. GE put it into a special collections unit where we pay $20 a month. It is now down to $511.54. I was able to get $4oo scrapped together and thought I could negotiate a payoff. I was wrong. I called today 02-10-2010 and spoke with 2 different people before I asked for the Supervisor Mr.Daniel McNeel.He told me that my account wasn't 2months behind and NO he would not accept taking $400 to settle the $511.54 account. I said it would take 2.5 yrs. to pay it off at $20 a month so why not accept the $400? He promptly `said No again and hung up on me. I hope GE MONEY BANK PEOPLE READ THIS BECAUSE IT'S NOT THE ONLY WEBSITE I HAVE REPORTED THIS ON. It is amazing the credit card places want these things paid off but they wont accept your payment. Oh and Mr.Daniel Mcneel you are a very rude person.