Over a year and a half ago I had to get some dental work done and was told that Care Credit would be able to help me finance this. I decided to use their automatic payment system as I didn't want to have to worry about it. When it was paid off in March of 2009, I ended up having to use Care Credit once again but told them I did not want it to be an automatic payment that I wanted the bill sent to me and that I would pay it by check. I also took out the insurance that if I lost my job, my debt would be paid in full. What a crock of crap! This company only survives by its fraudulant business means. They never stopped my automatic withdrawal. I called again in April and again in June thinking that hey maybe something happened. Well, something happened alright. They didn't do what they were suppose to have done and continued to take out my payments. I ended up making two payments...sending them a check and they were taking it out of my bank account. I should have looked a little closer at my bill...my bad...but I have a tendency to take people at their word. I sure learned my lesson. I lost my job on June 4th and contacted Care Credit/GE Money Bank as I knew I had the insurance for this...What a relief! Huh! They said that I needed to fill out a form and had to wait 90 days before anything could be done. I had to send in proof of my unemployment compensation payments and my gross pay while I was working. This was done...They continued to tell me that I did not do what I was suppose to have done...sending in the correct paperwork. I actually had to pay to obtain my pay history as my former place of employment would not provide these and I did not have a hard copy of my paystubs...(it's a long story of why I didn't). Care Credit/GE Money Bank refused to accept this. On the insurance for the unemployment it said that I could send in my last two pay stubs OR proof of my pay stubs (which I sent) OR something else to that effect...There were options and I sent in what was required. They still are billing me. I am not going to pay them. I did my part. I have contacted the Attorney General's office regarding this and will make sure that people know what a bad company this is and to not get involved with them if they can help it. I am going to try to get this in the paper somehow so others can be warned. I have been stepped on one too many times and I am not going to take this sitting down. Mark my words...they have not heard the last of me.

Bought new air conditioners and financed over 20K with GE Money. My husband and I had to each open an account as the maximum was 15K. I made my first payment over the phone because the online process wasn't available. Made the second payment via my banks online bill pay and accidentally switched the payments. Sent my payments to my husbands account and his to mine which left my account with an amount due. I discovered the problem immediately and contacted GE Money to explain the error and to get the amounts credited to the correct accounts. After 6 phone calls, all promising to take care of the problem, nothing was done. Today we called and asked to speak with a supervisor, again. The hold message stated that "the escalation department was experiencing high call volume." The escalation department?? We were connected with a supervisor who told us they would not transfer the payments to the correct accounts and that they didn't need to fix my mistake. I just needed to pay the difference that was due. When confronted about all the previous conversations with other GE Money employees including supervisors..she stated there was nothing she could do. When I asked to speak with her supervisor, she refused. Consumer's beware...GE Money could care less about their customers.

GE Money Bank has started calculating the average daily balance on an amount higher than the card balance with no change in rate, no charges, no promotional rates ending... we have tried several times by phone and in writing and no one in the company can explain why they are calculating our interest on an amount we don't owe.

BE AWARE!!!

I was very very very late on some payments for an HHGregg card I used to have(i know i am the only one to blame for being late). I got a small loan and contacted my creditors to pay off my debt. The 1 and only company that I had trouble with out of 6 companies that I already dealt with was GEMoney bank. I called and requested that they send me a fax with a signature to prove that we settled. Also to prove it will be the last of my payments to them and that my account would be closed after I pay the agreed amount. The response I got was "we don't offer those services". First of all, no offense to foreigners, I couln't understand what they were saying. Second, any legit company will be glad to send documentation on an account. ESPECIALLY if they know they will get paid if they do!!! The man was extremely rude and acted like he thought I was stupid. All I asked for was proof of the agreed amount so it wouldn't come back and bite me in the "you know what" someday. I wanted to be smart about payin off my debt. I've heard of people verbally agreeing to paid in full but still get calls because the company they paid sold it to another company. I didn't want that to happen to me. They definetly have negetive marks in my book. Now I don't know what to do. I'm not going to pay them and then my money mysteriously not be accounted for. Now my credit is going to have to suffer even more because they "don't offer the services" a.k.a. a fax machine!!!

we have been paying on these people for 2 years they keep raising interest rates & at one point added 3 hundred dollars to our bill because their "promotional time period was up & we had'nt paid it off. this horrible company is robbing people.