My name is Rebecca Bandy and I'm 17. Today I went to cash my check at Walmart on Causeway Blvd., and the lady said that it would be better to put my money on a debit card. I did this thinking that it would be safer than carrying around my whole check (which is 300.00). I put most of my check on this and bought it.
I was told that it as soon as it activated I would be able to use it. But when I went online to activate it said that I needed to call and have my legal guardian present, which was not a problem, my mother spoke with the representative, we gave all of the needed information then were told that our information was not valid, we tried several times, rechecked our information. We were not mistaken. When we tried to explain this we were told that I would be getting a refund in about a month, and it could take longer.
I work and get paid every two weeks and I can't afford to go a month without getting paid. I was not planning to go on a shopping spree nor anything else irresponsible. I am saving for college and can't afford to be giving hundreds of dollars to multi million dollar corporations whenever they feel like keeping my money. It is states on the packet that the pre-paid card comes in "Your temporary Walmart MoneyCard Visa is activated for immediate use everywhere you can swipe your Visa Card with in the United States, as well as online, by mail or over the phone. "
I have called the card's distributer, Walmart Corporate, and the MoneyCard's customer service several times have not been helped in anyway nor have my mother and I been able to contact a supervisor because it is apparently impossible to speak to the head of any of the divisions. We have been on the phone for hours and are still not getting anywhere.