Why do Americans have to deal with someone over seas? In this case Shirley in India, I am nothing against her, #1 I could not understand her, #2 She does not know what is going on. But then again, I really don't GE Money gives a crap (trying to keep it clean here). ALL THEY WANT - IS THE ALMIGHTY $$$. for anyone who wants to deal with GE Money, I guess that is your choice, but me - I am staying the hell away from them. Thanks for letting me air out my frustration.

I received a bill for my membership to Sam's club. I did not want to renew it, do sent a letter to GE Money indicating I would not be renewing my membership and cancel my account. The fee was 40.00. A month later I received a letter confirming cancellation and informing me my balance was Zero. Within 2 months they reported to the credit bureau a 40.00 delinquency and reflected it as a "charge off'". I challenged the issue through my crediting reporting agency, who questioned GE. Their response was "it's accurate". No change on my credit report. I then sent a letter directly to GE and they didn't even have the courtesy to explain the transactions, only sent me copies of the statements, one reflecting the 40.00 and they other zero. So, do they expect me to pay for something I didn't want and told me so. It's still on my credit report as delinquent.

I have been late 2 months on my account. My total balance was $1050.00. This company has added some outrageous fees. Now my balance is over $3000.00. This can not be legal!!!

Beware!

After I was mysteriously locked out of using GE Money’s online account services to pay my bill, I have been unable to get anyone at the company to provide me with an answer as to what the problem may be. I have been told by at least 5 different Indian based customer service representatives that “my account is under review.” Here’s the rub, I really only want pay my account off as the balance is low. Now I’m concerned because I’ve not received my latest statement in the mail. And after reading some of the other complaints on various websites about GE Money, I’m beginning to think they engage in dubious business practices. Is this is what Jeffrey Immelt had in mind when he decided to ship customer service offshore. Nice work!

Please do not use this company. I am a very responsible person and have never complained about loan procedures before. GE tried everything they could to collect finance charges from me. I disputed a service, they told me to dispute it as a billing error. I told them it was a quality of service issue. They insisted I call it a billing error. I disputed the charges and was told that I did not dispute the charges in the time limit allowed for a billing error.

I resubmitted a dispute as a quality of service issue and waited two weeks for a response. I called them and was told they did not receive the second dispute. After about 20 minutes and a request to speak to management, I was finally told that the time limit for a dispute for quality of service had expired. Today, I now have 4 days to get a payment to them or face 22.98% finance charge for the last year. I will wire the money and let you know if I get the same response that others have had from this company. I filed a complaint with the better business bureau. If you have problems with GE money, you should complain too.

What a bunch of bull. Don't go there!!!