One year ago, I needed my heater replaced immediately. The bill was over $4000. The heating company told me that if I made monthly payments of $350. for one year my account would be paid in full. Imagine my surprise and outrage when I opened my last bill and instead of a payoff amount of $350., I was billed for $1000. I called customer service and complained. I got nowhere with this and asked to speak to the manager. This manager, Judy, was extremely rude to me and told me that if I didn't pay the balance in full that I would be charged an additional $500. next month. Needless to say, I paid the amount. I am on a fixed budget and a senior citizen. I think that the company needs to be more polite to its customers, more though with its statements, and not be able to charge these outrageous amounts. I will NEVER do business with these people again. As far as I am concerned, this is a scam.

I am really disappointed with their customer service department and the general unprofessional practices of the company as it relates to advertising, promotional offers, the fine print and actual implementation. I would highly recommend anyone planning to go with GE Money or care credit to stay away and if you can't please understand the terms and conditions as they are extremely vague. These guys are crooks!!

I opened a Care credit account last year 2005 to pay for dental work. The first 3 months I paid with no issues. Then the next statement I noticed a late fee. They had adjusted my due date. They did this 2 times. I called them the first time they stated they were going to take it off. NEVER DID> I called them again a few months later and they told me again I was late for the 2nd time. They are scamers and dont used Care credit. I closed my account and transfering the ballence to another card I can rely on. Wow and how do they stay in business. I wonder if the news should get a hold of this info.