This is company is a financial Parana!!! They have no grace period (our electronic) payment was 2 days late and because there were other late charges (three and you're out) that were easily explainable...for instance...a double payment (several hundred dollars) within the billing cycle (by a day or two) and thinking that we had made that payment for the next billing cycle...Anyway, 3 strikes and you get charged the FULL interest. They had the nerve to charge us interest on a deferred charge that was PAID OFF the previous month!!! Our interest in now @ 30%!!!. We borrowed on our insurance policies to pay off the $4913.68 due within this billing cycle and now SHOULD HAVE a zero balance...given the horror that this company is, I'm sure they'll find a way to add charges to next months bill. Today we are going to cancel that card and next month pay off a loan with another area of GE Finance. Wow, we thought Capital One Credit Card was bad but this company has them beat by a country mile!!! BTW, their Customer Service Reps are androids, not human...they should all live and be well...far away from us!!!