We purchased this ge monogram built in side by side refrigerator 14 years ago. This was suppose to be top of the line US equivalent to a subzero model. The first problem was the design of the pull out trays (small plastic nub with wheels that broke off within the first 30 days and there was no fix except the same as a replacement.
Ice maker problem (fixed by purchasing a replacement changed from the model that came with the refrigerator)
Then water began leaking from the top into the freezer compartment. Repairman says this is a known problem because of a GE design defect that made a drain line too level so that it clogged up over the year. We are told at one time GE had a replacement unit with a better drain but this is no longer available.
So the repairman blew out the line and the leak stopped, BUT following that repair the freezer and refrigerator compartment no longer cool down (freezer to 30, refer to 50). Repairman returned, first identified a switch that is not working to defrost causing a clog up. He replaced that. Now freezer cools to 0, refer still only to 50. Repairman cannot find cause.
Repairman says from history these models are expected to last about 15 years.
WHAT JUNK. Are we to believe that a custom installed unit must be pulled out and replaced every 15 years and cannot be repaired?
And for your added amusement with GE problems, we bought a GE monogram oven at the same time. The control panel (electronic of course) stopped working last month and requires a $450 replacement panel.
WHAT JUNK. Are we to believe that a top of the line oven is only to last for 15 years.
And for your added amusement with GE problems, we bought the GE microwave/ oven combination. The list of problems there are too long to mention. The unit was repaired several times, then totally replaced at 11 years.