WE APPLIED FOR A LOAN FOR A MOTORCYCLE FOR MY HUSBAND TO USE TO SAVE GAS. GE MONEY PUT US THROUGH THE WRINGER. THEY SPOKE TO EACH OF US SEPARATLEY. THEY INTERROGATED US AS IF WE ALREADY DEADBEATS. ASKING US WHERE WE LIVED 10 OR 15 YEARS AGO. MOST OF WHAT THEY ASKED US WE DID NOT REMEMBER BECAUSE IT WAS SO LONG AGO. THEY WERE SO RUDE ON THE PHONE. THIS IS MY FIRST COMPLAINT. THE SECOND IS THAT THERE IS NO GRACE PERIOD. I AM A FINANCIAL SECRETARY AND WE HAVE A 1O DAY GRACE PERIOD. MY DUE DATE FELL ON SUNDAY. I PD ON MONDAY AND THEY CHARGED ME A LATE FEE OF $39 AND 68.68 FINANCE CHARGE. SINCE THE DUE DATE FELL ON A NON-BUSINESS DAY I CALLED GE AND INSISTED
THEY REMOVE THE LATE FEE. THEY DID BUT ONLY BECAUSE THIS IS A NEW YEAR AND THEY ONLY ALLOW 1 LATE FEE REMOVAL A YR. THEY SAID THEY
DO NOT HAVE GRACE PERIODS. AND WHILE I WAS ON
THE PHONE THE CUSTOMER SERVICE REP TRIED TO SELL ME SOMETHING ELSE. ANY WAY I TOOK OUT OF
MY RETIREMENT FUND THE BALANCE NEEDED TO PAY THIS ACCOUNT OFF JUST SO I DON'T HAVE TO DEAL WITH THIS COMPANY WHO LACKS TERRIBLY AT CUSTOMER SERVICE. I'M SURE THEY HAVE PEOPLE WHO DO NOT PAY THEIR BILL. WE WEREN'T ONE
OF THEM. I, M SURE THEY HAVE PEOPLE WHO FOR SOME REASON OR OTHER DON'T PAY THEIR BILL.
WE WERE NOT ONE THOSE PEOPLE. SO TREAT US NICER. THERE HAVE BEEN OTHER NEGATIVE INSTANCES WITH THEM AS WELL BUT THESE ARE THE MAIN ONES. MY ADVICE. IF YOU ARE TRYING TO GET A LOAN OR CREDIT CARD MAKE SURE THE BANKER IS NOT GE MONEY.