GEICO Auto Insurance
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Category: Automotive
Contact Information
United States
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GEICO Auto Insurance Reviews
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desertmouse661
March 16, 2009
Missing Window
My van recently had to be towed from my driveway to the garage, when it left all my windows were intact!!! when I went to pick up my van the sliding cargo window was completly gone??? The garage employees said it was gone upon arrival!! I reported it to Geico and had the claims person inspect it and they said that Geico would fix it!! Well now they said it is going to cost me $250.00?? WHY?? I did not do anything wrong, it was towed by Geicos Tow Company!! I am so angry as this has nothing to do with me. I want some resolution to this issue.
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September 12, 2008
Insurance incompetence
Other drivers insurance (Geico) was going to total my vehicle. Other driver at fault for auto accident. Geico requested my vehicle title and sent the towing service to pick up my vehicle; which they did. This is after my vehicle sat in Repair shop for over one month. Geico takes possession of my vehicle; then after the fact informs me that they will not pay for my vehicle repair; because clients insurance coverage is not sufficient to cover the total of my vehicle repairs. This is after they took my vehicle. I was informed that my vehicle was at a car lot awaiting for me to retrieve it. I'm responsible for recovering my vehicle from this lot. I had to make several calls to locate my vehicle and recover it and then start the whole process again with my Insurance company. It took 4 months from the time of the accident until I had my vehicle in working order again. In which I spent $300.00 in towing; out of my pocket and storage fees while my vehicle was in the repair shop awaiting for a Geico insurance rep to estimate my vehicle. I will never recommend Geico auto Insurance to any body ever again.
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December 12, 2006
Dishonest self-serving people!
I recently separated from my wife. I called GEICO to ask them to send our auto insurance bills to my new address. When they heard I was separated, GEICO immediately removed me from my former policy (which jointly insured both my estranged wife and I) leaving only my estranged wife on the policy. GEICO then created a new policy for me (increasing my premium by over 100%). They also re-rated the former policy (which covers my estranged wife) and refused to discuss the new premium with me. Finally, they re-applied my most recent premium payment (which had been applied to the old joint policy) to the policy which now insures my estranged wife only. They told me that my wife could cancel the policy and if she chose to do so, they would refund my premium to her.
I asked them by what legal authority they were splitting up our policy and making decisions about applying my payment exclusively to my wife’s account. They told me that my wife called them and asked them to split up the accounts and that their actions were standard company procedure in a divorce situation. When I called my estranged wife (we are on amicable terms) to inquire about why she asked GEICO to split up the accounts, she said she never talked to them. Not once . . . EVER! GEICO FLAT LIED TO ME ABOUT MY WIFE CALLING THEM!!!! They also used my separation (not a divorce yet) as grounds to jack our rates through the roof. Never (repeat NEVER) do business with these dishonest self-serving people. Avoid them like tainted shellfish.
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