I recently had a Geico insuranceholder hit my car. The windshield is cracked, hood dented, hood ornament gone, front grill ruined and some other damage. The car is a 1995 Jaguar XJR. Geico customer servie told me I needed to get the damages figured so I had it taken to Royal Body Works. The quote came to about $3, 800. Geico told me they would not use that quote and they would send out one of their adjusters who figured the damages at $1, 800.00. They sent a check without even speaking to me. I have not cashed the check and I am VERY upet that they are telling me it will only be $1, 800 as it will be much more than that to fix. I will be out and extra $2, 000.00 because I got hit by a Geico insurance holder. I do not think this is fair.

After being a customer for 16 years, Geico sent me a letter and dropped my coverage 9 months after my wife had an accident. This was the only claim I have ever had on my policy. After doing some research online, I am finding that Geico is dropping customers' policies only to offer new ones at double the rate. In my case, they offered me over triple my monthly rate. Bottom line: avoid Geico. They are clearly not the company they once were. They are putting me and my wife in a "high risk" category. I have only gotten one quote from another company (Allstate) and they offered me a similar rate to what I had with Geico originally. I am still getting additional quotes.

Sean in Ohio

This complaint is prompted by GEICO's latest moronic commercial, the one with the woman's unexpected blood-curdling shriek. This is very annoying and jarring to me, but I have a friend who is caring for a mother with Alzheimer's, and the poor old lady becomes very upset and begins crying when it comes on.

I have been very displeased with GEICO ever since hurricane Katrina. Before that I had been a loyal GEICO customer for over 25 years. A few days before Katrina was even a threat, I drove to my sister's house who lives in Destrehan just outside of New Orleans, parked my car there, and we both flew from the New Orleans airport to visit our other sister in Virginia. I contacted GEICO immediately after the hurricane, and since I had rental insurance, was instructed to fly back to Mobile, or nearby and rent a car until my car could be retrieved and was assured that I would be reimbursed. I did that, and one month afterwards, the roads to where my car was parked were finally accessible. There was no flooding in that area of Destrehan, and my car was in perfect condition.

GEICO then claimed, because my car was not damaged, there would be no reimbursement for the rental. I had no way of knowing until then the condition of my car, and even if I did, I still wouldn't be able drive it, because I couldn't get to it for a full month. I had the person's name who I had initially spoken to, who never was available, they told me, to speak to me again, and I was told that even if I was given the incorrect information, this charge, which was over $900, would not be covered. I asked over and over again to speak to management, culd never get through, and was told my claim would go before a board, and more than once, was denied.

I thought this was despicable on the part of GEICO, and after 25 years, I cancelled the policy. I took out a policy with Allstate, for increased coverage, at a savings of over $350 a year. I think GEICO denies claims that they shouldn't to help pay for barraging the airways with those ridiculous commercials.

I solicited GEICO for an insurance quote and was given a good rate so I agreed to use them. I was instructed to send the initial downpayment amount of $125.00, which I did promptly overnighting it. Three days later, I received my insurance card and policy. Two weeks later, I received a check from them for $175.00 with no explaination. When I called I was told I had overpaid the downpayment. I told them I only paid $125.00 but was told the difference was interest. I deposited the check into my checking account. One week later I received a cancellation notice, which no one could explain and the next day I received a bill for $248.00. When I questioned the bill, I was told it was for the time I was covered until the account was cancelled. I told them I would not pay this amount since they screwed everything up. I was told I would be taken to court. "Go ahead" I was contacted shortly after by a collection company - I later found out was a subsidiary of GEICO threatening to freeze my accounts. I told them I needed all the information they had as I was planning to sue GEICO and surprisingly, I never heard from them again.

My car was hit in an intersection by another Geico insured driver. My adjuster wouldn't pay for the other driver's repairs stating that it was her fault. Now in order to get a rental and repairs for myself they have called in investigators and have told me it could be up to 90 days before the claim is settled. I am disabled and have to have a car for doctor and surgery and the only answer I get is I have to wait on the adjuster, leaving me without needed transportation Needless to say I am quite pissed and disillusioned with GEICO. I will be cancelling my policy.