In 2006, when my son's dog and honestly, his "Best Friend" became very ill and needed much medical care, I took a $500.00 loan through CARE CREDIT. WITHOUT TELLING ME, this loan was sold to a collection agency called ARROW CREDIT. Through ARROW CREDIT, I TOTALLY paid off this loan in 2007.
HOWEVER!---TO THIS DAY--September 2010, GEMB/CARE CREDIT REFUSES to take this off of my credit report! They say that I never sent them any payments, and now with the interest, I owe them $950.00!! I have written statements from ARROW that I had paid this in full in July 2007. However, they say that they have reported this paid to GEMB/CARE CREDIT. But if you call GEMB/CARE CREDIT, all they say is that I never sent them a payment and that I owe them $950.00!!! This has been going on for 3 YEARS!!! I CANNOT get them to remove it! CARE CREDIT sold the loan, and they wonder why I never sent them any payments???? What kind of morans are running this company?? Take my advice--the "care" in CARE CREDIT should say, --DON'T Care---Stay far far away from this group of idiots!