I purchased a washer and dryer of GE, The washer is a fully automatic front loader. Model GBVH5300K2WW, Serial Number of the machine HT200307T. The washer is not running the full cycle.
When you put for tough stains it pauses at least 3-4 times and I have to physically go to the machine and push the pause button to continue the cycle. It pauses at different time at different cycles. So I have to always keep looking whether the machine has paused. This is very BAD, for GE, if it is a fully automatic why the cycle pauses in the middle of the cycle?

Purchased over the Range Microwave just over 2 years ago from Best Buy. It stopped working properly 18 months after it's purchase. The only button that now is able to be pushed is the add 30 sec button. Obviously, once the 1 year warranty ran out, I didn't call to complain b/c I knew we had no warranty (it was 6 months after it ran out). But since the add 30 sec button was the only one that worked, I have used that over the last 8 months to re-heat food. We are now going to sell our condo and walaa...here you go potential buyers, or relatively new GE appliances aren't really working. I called GE...best they could do is a rebate on a new one or a discount on a repair tech. Really? Shouldn't one expect that the major appliance they buy last a good 10 years? You will give me a rebate of $120 on a new one (but I will still have to pay the other $120, plus tax, plus delivery, plus installation, etc? Why not just send me a new one for free (they can't cost you much more than that to make)? Ridiculous!

Does not agitate, model wjre5500g2ww, serial tr174183g. I bought this whasher about a one year.

We used to have GE extended warranties for all our appliances. It used to be a good value. I even got a dead fridge replaced for shipping costs. Then, recently, I needed a repair, and found out I could no longer schedule it online, but had to call an 800 number and talk to someone not in this country. The next repair I had (OK, I confess, I will never buy another GE appliance, but I am keeping the ones I have till they die), the man in the other country (someplace where they speak Spanish) told me he could not find my contract, they would put a work order on it, and to call back in 48 hours. Well, I had paid for the warranty, I wanted the repair, my appliance was broken, but I couldn’t get any service. And, of course, they never called back. Eventually I got a supervisor, after days of calling. The supervisor said they had my warranty, but there were no providers in my area. I still naively thought I was with GE, and I knew there were many GE service people in my area -- I live in DC metro, so to tell me there are no providers in my area is beyond ridiculous. I got the “call back in 48 hours” routine from them, at which point I pressed a little harder, and found out that they were no longer GE, but another company entirely, who had decided to cut their costs and NOT use high quality technicians, but whatever cheap contract labor they could find. They promised to get back to me, but before they had called me back some 6 days later, I had gotten in touch with GE, got a GE technician out, who immediately fixed the appliance. Then I began the long, hard journey of trying to get a refund on all my extended warranties (I had 5). Although I had two months on 4 of them and 6 months on one of them, my eventual refund, after hours of phone calls and several letters and e-mails, was about $10.60. When I called, they told me that was because I had actually used the warranty services several times for service calls! GE tells me that when they sold their warranty services to Assurant, they assumed that Assurant would continue using their technicians. Well, like they say, to ass-ume makes an ass out of u and me. To make it even more flagrant, I continued to get warranty sales pitches from these people in the mail, claiming it was GE warranty protection, with GE service, that would give me peace of mind. There was no fine print telling me that this was NOT GE service. I have kept these notices and all my correspondence, but it only makes me angry. They took my money, and they cheated me. I am NEVER buying a GE appliance again, and I am NEVER buying warranty service because it can apparently be sold at the drop of a hat to people who are not in your area (let alone the USA), who have no clue about what is going on, who are paid to read from a script they really don’t understand. I live within 15 miles of the nation’s capital, millions of people around us, and these folks in some country hundreds of miles away tell me there are no service providers in my area and I need to wait 48 hours before they can find someone? And I get someone 5 minutes later on my own, paying real dollars? Give me a break. DO NOT TRUST GE WARRANTIES!!! The whole thing is a scam!!!

GE MONOGRAM SYSTEM. I purchased the entire monogram system, stove top, double oven with trivection, advantium, warmer, dishwasher and refrigerator. This all seemed a good idea, but is fastly turning into a horror story, GE DDOES NOT STAND BEHING THEIR PRODUCT NOT WORKMANSHIP. GE CUSTOMER SERVICE SPECIFICALLY THE MONOGRAM AREA NEED A FEW CLASSES IN CUSTOMER SERVICE. THE BOTTOM LINE IS... LEFT WITHOUT A WORKING APPLIANCE, PROMISED PARTS, NEVER RECEIVED AND HORRIBLE CUSTOMER SERVICE. I simply did not expect this type of service from General Electric Company. It's obvious this is not the same company, has it changed hands and unknown to the consumer???