I bought a new 2007 Silverado LT Crew Cab. The Truck costs $35500.00 This truck was equipped with Bridgestone All Terrain tires (16") 4ply. I have experienced a vibration since the day I bought the vehicle. The dealership Anderson Cheverolet in Waynesville, NC has tried repeatedly to fix the vibration and been unsuccessful. They now tell me that the vibration is within normal specs.

At 27000 miles the dealership said that the tires needed to be changed and they did this at the instruction of the factory rep in Atlanta, I later learned that the lying factory rep renigged on his promise to pay the dealership. Now, 14000 miles later, the tires are ruined again, the truck rides rougher and louder than ever and GM says tough luck you are out of your 36 mo. warranty.

I tried to tell them to put higher load range tires on the truck and this would solve the problem when they replaced the tires the first time ans they would not and now they refuse to help at all. Now I am using a Lemon Law attorney and intend to make GM Buy The Truck Back

So if you have a Chevy Crew cab make sure you make your dealership put load range D or E on your truck.

I have an '02 Chevy Avalanche that had the paint bubbling just above the rear passenger wheel well. I took it to the dealer and they stated that it wasn't a paint defect, it was due to a scratch in the clear coat that allowed water to seep in behind the paint and cause the paint to peel. I contacted GM and they agreed with the dealer (without seeing the truck). When I went to get it fixed, it was all rusted behind the paint. They the auto body shop put a patch and repainted it. 4 months later, the paint is bubbling again due to the quarter panel rusting out. I believe that this is a design flaw. I have heard of others who have this problem. I am looking for others so that we can have a strong case against GM to have them pay to have it fixed.

I had a 2001 Chevrolet Silverado. I bought it at 43000 miles at the Chevy dealer in Desoto, TX. They claims at the time of paper work, the vehicle is checkout find and in perfect condition. I got the vehicle home, at the next morning there is a loud vibration noise from the engine. I immediately bring it to the Chevy dealer (Plano, TX) to get it checkout since it is out of Guaranteed. I paid a $100 for the diagnostic fee—they claims that this is a flaw in it design, but the vehicle check out fine. I drove the vehicle for couple of thousands miles then the engine started to leak oil and smell antifreeze. I replace all the hoses new, but the antifreeze smell still there. Shortly later the Air conditioning leak. I got it fix at Chevy dealer, and then the Air Conditioning goes bad again, I got it fix again. Then later, the antifreeze smell turns out to be the heater core. It cost me a $1000 to get it fix (Raymond Chevrolet (Marietta, GA)). At the mean time, they also mess up my vehicle, the windshield noise (leak). Of course, they claim this windshield noise is normal without checking it out or fix it. The next problem is the antifreeze is going empty all the time and my check engine light again comes on. I spend money again at Reliable Chevrolet (Richardson, TX) for diagnostic, they said Coolant and oil mix together and would cost around $1000 to fix it. Again, I paid to get it fix. The engine oil is getting worse. At the dealer where I got my truck repair, that service engineer got bad attitude toward customer. This is at Reliable Chevrolet, and is worst at Steve Raymond Chevrolet in Marietta, GA.

Bought a GM vehicle is my biggest mistake. --- I then file a consumer report, GM again call offer me a $500 that can redeem at the dealer for a new car (at Chevy). I turn down the offer, saying that I will not buy another junk from Chevy again.

In November 2004 I leased, with the intention of purchasing through a Smartbuy program, a 2005 Chevy Malibu from Jim Smith’s Chevrolet in New York. In January 2006, I returned to this dealer because the traction control light came on, the car would inexplicable jump from 5 miles an hour to 40 miles an hour and the engine would rev when I pushed down the accelerator but the car would not speed up. The diagnosis from Jim Smith’s mechanic was that there was almost no transmission fluid in the car and the gears burnt out. He also told me that there was no way this could be from a problem with the car and I had to pay for the new transmission; which I later learned was entirely untrue. The mechanic stated that the transmission would slowly burn out (over months) with little or no fluid in it. I paid $3, 575.93 out of pocket for a completely new transmission. Jim Smith’s rep. told me that my purchase was covered by a LIFETIME warranty covering all parts and labour for the transmission, as well as towing if necessary, all I needed to do was provide the original receipt.

I complained many times to the dealer that the steering column clicked when the steering wheel was turned and the brakes did not feel right. The many times I brought my car in for service and made these complaints I was told that everything was fine.

In April 2008 while driving on the highway, the engine started revving when I stepped on the accelerator, but the car had no power and started loosing speed. At my expense, the car was towed to the nearest dealer, Frank’s Chevrolet in New York. The mechanic supervisor told me that the transmission was so badly damaged that they could not repair it. He could not explain why and had already ordered another transmission.

During one of my phone conversations with the supervisor, he stated that GM questioned why I paid for the first transmission to be replaced. He also told me there were no records of this from the original dealer. That lead to a conversation about the reason I was charged for the first repair. This supervisor told me the exact opposite of what the mechanic from Jim Smith’s had said. He and other mechanics I have talked to, told me that without fluid the transmission would not shift, and with low fluid it would not be months before the transmission burnt out, it would be days or hours. Obviously, the initial problem with the transmission had nothing to do with low fluid levels because of the length of time I had been driving the car.

The transmission was replaced again by Frank’s. The dealer told me that the warranty covering the transmission work WAS NOT lifetime coverage, it was only 5 years or 100, 000 miles. Frank’s also informed me that the transmission they just installed was covered under the warranty started in 2006, not a new warranty, even though it was a new transmission.

I picked up the car, it drove 12 miles, and it bucked forward, the odometer and power steering failed and the transmission would NOT shift out of first gear. GM roadside assistance would not tow the car back to Frank’s. Frank’s told me that the speed sensor on the new transmission was bad and had to be replaced.

I picked up the car; once again I drove 5 miles and heard a banging and dragging noise from the front right side of the car. I pulled over and found that the cover under the car had not been bolted back to the bumper and a corner had caught the road and cracked. I again brought the car back to Frank’s. They DID NOT replace the cracked cover or the bolts that were missing, instead they zip tied the cracked cover to the bumper.

Dana from GM customer service responded to my complaint letter. She stated that GM is not responsible for individual dealer’s workmanship or guarantees. She told me that when I turn the car in I will be responsible to pay for any damages caused by the faulty repairs and mechanical failures. She will investigate my payment of the first repair but warned me that she may not be able to obtain any records.

IN 5 attempts GM cannot fix the air conditioning in my 2006 Pontiac Solstice. They have no idea what is wrong! They offered to replace the car with a new one but the dealer (Sunshine Pontiac, Albuquerque NM) said I didn't have a case (gave them the number) then said they didn't want to get stuck with a broken car!

GM said go to another dealer (Performance Pontiac of Santa Fe, NM) and speak with Mr. Bacum. I called the dealer but Mr Bacum hadn't worked there for over 3 weeks and they didn't know anything about my issue.

I turned it over to the State Attorney. GM is now researching. Yea, right. They continue to try to screw me because they don't really care about customers, only money!