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September 19, 2008
3 Complaints
First I must say my experience with GM is not unique. My family has GM cars throughout. Most of the problems seem to be consistent. I own a Malibu(2002). I first experienced a problem with the Rear-In Take Gasket( Had it replaced twice). Next it was in the Socket Boards for the Tail Lamps. Both had to be replaced at a cost of over $750 Dollars for both, which I had to pay out of my own pocket. Then it was the A/C Control Head wich has been replaced twice and know I was told it needs to be replaced again at a cost of over $300 Dollars to myself. Thats over $900 Dollars for it to be replaced over 3 times. My question is this, should I consider buying another car, maybe a foreign car? Toyota, Hyundai, Nissan. I think it would be in my best interest to look over my options. I have recieved no contact as of yet from GM. Basically NO answers to my questions. The dealership that I deal with told me that they are understanding to my situation but there isn't alot they can do. The Socket Board for the Tail Lamps are a safety issue. I seen the direct results of what happens when moisture or in this case it was ice freezing inside the Tail Lamp. The potential for a fire increases greatly when you mix water or ice with electricity, the dealership said the likely hood of having a fire in this situation is not great. Tell that to a mother who may have her children in the back seat. That is not a risk I am willing to undertake. Please General Motors hear the concearns of your customers, for it may be your children in one of your cars that may cost the lives of love ones, or atleast the burden of paying money that could be used for better things in your family's lives.
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