I ordered a Slimskake sample and paid for it by credit card. I contacted them today at 1-800-360-1477 and talked to a Mark James who asked if I had read the fine print that stated I had twenty days to cancel the subscription. I canceled my subscription today on 3/11/2009 which is 21 days from the date of the order. I said that I was going to dispute the charge with my bank and he said that if I did that it might hold up the return of my money. They are very deceptive in their marketing. BE AWARE EVERYONE.