My wife and I love to go to Vegas and almost always stay at the Jockey Club. We bank our weeks to II and then pick the Jockey Club for our trip to Vegas. The last time we were there in 11/08 we decided to take part in their timeshare presentation, bad choice. When they asked us why we were there I told them that we liked the Jockey Club and wanted to maybe buy so we can come back every other year. We told them that we were only interested in the Jockey Club. Our vacation advisor said he had the perfect package. He said because of the new Center City plaza going up around the Jockey Club it would be hard to get in there through Interval. Why we believed him I do not know! This was through the Starpoint Resort Group.
He ended up selling us a membership in GeoHoliday Club for 15, 000 credits every even year for perpetuity. Great!!! We can now go to the Jockey Club every even year. WRONG!!! It is 2010 and our first year we can go to our Jockey Club. I called GeoHoliday to book our trip for sometime in Oct 2010. Gave them our member number and asked what week was available. They then proceeded to tell me that we do not have enough points to stay there.WHAT!!!???? We would have to pay ---- besides our week to stay. Of course if we wait until like 30 days before we could get a discount. Ya! Right!!!. I told them that we bought this place exclusively to stay at the Jockey Club and they sold us something we can not use!!! We were misinformed or maybe lied to. We did not, nor were we told the the Jockey Club was more than 15, 000 points to stay, 25, 000 to be exact.
I just want what we asked for. I've called and tried to get an answer why we were sold a property we can not use. Of course they do have other places to go, but we told them we are only interested in the Jockey Club. Hopefully they will do something. I doubt it!!!
BE AWARE ALWAYS OF WHAT YOU ARE ASKING FOR AND WHAT THEY WANT YOU TO BUY.