George Harte

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Category: Automotive

Contact Information
West Haven CT, United States

George Harte Reviews

NoToHarte September 9, 2009
Service
Aside from the lack of respect received from the sales manager Dave Taylor at the Infiniti location, be wary of George Harte Auto Group's business practices in general. I did meet some nice and competent sales folks there, but I would still be cautious. I would be cautious because of the following:


A Nissan sales rep there told me while laughing that they sold tons of cars at as much as $2, 000 over MSRP during cash for clunkers. While this is legal, it gives you an idea of how they take advantage of people. Every business has a right to profit, but I certainly wouldn't brag about that, and I feel bad for people without the skill to negotiate because they really get taken advantage of.


More importantly, one practice that another dealer said they do when I showed him my offer is as follows, and I confirmed they did what he said they would. I negotiated an offer for a lease which I left with that no one could even match. I personally still thought it was high but no dealer knew how George Hart Nissan could offer this deal, as apparently it was an unprofitable deal with a loss of about $500 to them. They all told me to do it with George Harte because it was a great deal, if it was in fact true. When no one can even match it, you go back to Harte and then they tell you that it was a mistake. Since you are there again after visiting other dealers they will make a new offer to you no different than anyone else will, but by then you just want to get the deal done and you have a higher probability of buying from them the second time around and they get the business. Sure enough, when I called back wanting to come in and do the deal, they told me it was a mistake and couldn't be honored. They said If I had tried to do it the day given to me, they would have noticed it when they re-ran the numbers. This doesn't sound like an honest mistake if other dealers told me to expect it after looking at my George Harte sheet.


I did not do business with George Harte Nissan/Infiniti or any other affiliated dealership, nor would I recommend anyone to. The treatment from Dave Taylor at Infiniti was simply unbelievable and way beyond an aggressive salesman. No class or tact whatsoever, a truly arrogant and obnoxious man with no business dealing with people. Everyone I tell this story to says that George Harte has a bad reputation. I am sure people had good experiences there, but I certainly did not.

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