Hi Good day, I Have been working from last one complete year on Getafreelancer (as per the rules and regulations designed by the Administration of getafreelancer) and before the Administration was not so. But after they handed over their business to current Management from that very day these Suspensions of the amount filled accounts and all such things has got started.

Well, under given is my experience on getafreelancer website: i have been waiting to get my amount being transacted from GAF from last three weeks, and meantime on getafreelancer.com i got my account suspended once, then my GAF ID got CLOSED with complete amount and then after that my GAF account Edifice was made opened by the GAF Administration. After that i Requested for my amounts of 577$ (making them two 287$ and other of 290$) to be withdrawn on the Payoneer Debit Card issued to me by Freelancer and they gave me the dates of 28th and 29th December 2009 and then the amount got transacted over there... Then on 29th i accepted both amounts after paying 5$ for each (total 10$). And on the other side i got messages from GAF Helpdesk that i got my account Edifice and Closed on GAF. I said ok, but keeping in mind that there on Planet Earth on internet as well in the books of GAF is time for Withdrawal (7 days), for Credit Cards for Chargeback (45 days* or so i am not sure) and means for everything there is time, so they will allow me the time of 24 hours or there, also is a chance to not to close my Debit Card and as it is HARD Winter this year so i was ill (got flu and severe headache) so i postponed drawing the hard cash out from any International Banks' (Citi Bank or Standard Chartered) ATM (which are much far away from my home).

After some 4-5 hours maximum i went to International ATM machines and there the ATMs of both Banks, i.e., Citi Bank and Standard Chartered stated that 'You account is blocked, Contact Issuer'... Then i got back home while thinking that where i got wrong? then after reaching home i checked my Payoneer account, but it was closed. So i called the Payoneer Customer Support and after confirming my date of birth, card number and all person checked all and then simply stated that "we have Closed your account as per the instructions of GAF and when i asked them for money, they stated that it is stucked and will be opened only after getafreelancer NOTIFIES us to unblock the account it back"... Now what on the Planet Earth Should i do?

Everyone is aware that freelancer has no Live Phone Support and same thing is what still hurts that how anyone can get to know what so ever this all freelancer is?? Anyway, till then in these two three days (it is 30th December 2009 when i am writing this) i have sent around 40-45 Messages (or what they state 'Tickets') to Getafreelancer regarding this all, but no response. Then i simply got on to ripoffreport and Filed a report over there.

We have been wroking with getafreelancer for the past three years and have completed many projects with 100% positive feedback. Our payments over the years have been very prompt too.

All of a sudden GAF sends us a mail statign that our account has been suspended and that if we want it reinstated we should upload some proof of identity. We did upload the required documents within a matter of minutes after receiving the mail. Since then (15th December 2009) GAF has been silent and is not responding to multiple tickets and mails to [email protected].

GAF is sitting on 80 USD in our account and over 150 USD in escrow. We are unable to upload completed projects or communicate with the clients. Needless to say that the escrow amount will not be released to the clients unless we can log into our acount and release it. So, we lose, our clients lose and GAF keeps our money.

If they are on the level why will they not send a one line reply stating why our account is suspended and when we can hope for it to be reinstated?

I guess no one in the world can eb trusted.

GetAFreelancer.com does not follow standard ethics on their billing policy and they add extra hidden fees to their members to pay.

Submitting a "project request" to their site is free for a trial. But upon selecting a provider you have to pay them a cut of the agreed sum. This all is ok.

But when it comes down to paying the actual fee for them they have tricks up on their sleeves which THEY DO NOT ANNOUNCE BEFORE IT IS THE TIME TO PAY. This information is NOT presented to a new user at their FAQ page or anywhere else where it can be seen before starting to use the site.

Namely following issues:

* The minimum allowed amount to "deposit" to them is $10.

--> The fees paid for them of project ads can be less than this, so if you would have to pay let's say $5, you cannot do that, they will take another $5 extra.


* They add additional payment "transaction" charges to each deposit you make. Although commonly at every shop or other merchant these transaction fees are paid by the payment receiver, not the customer!

--> If you try to deposit $30 to the account their system automatically adds the fees ON TOP of this sum, so you end up paying $31 instead! Or if your project cost was $5, you would have to pay $10.6 instead (!!).

* After all this they still provide you with a fancy PDF formatted invoice that only states the original sum to be paid to them, but IN REALITY you have to pay them more!

* If you have happened to pay too much, made an early deposit for example, it is rather impossible to get a refund if your amount is small. As they do not refund sums smaller than $30! And the refund takes up to two weeks!

* And did you notice that if you do not use your account they charge you $5 every month, this is just one of the "interesting" things found at their Terms of Service.

This is not a fair trade from them. Stay out and use another freelance service provider. Read other complaints of them...

this website seemed a SCAM to me. They have no respect to the visitors at all.

I tried to post a project. First they say posting the first project is FREE.

NO This is a LIE...!!! They say they will refund the money later...THIS IS A LIE too. They say $ needs to be deposited.

At the checkout process ALL OF A SUDDEN they wnat you to deposit $10...

PLUS They charge you TRANSACTION SERVICE FEE...

Then you fill out the form...Give them your credit number...

ANOTHER TRICK!!!

After they got your credit card number address, phone... they tell you THEY NEED YOUR CELL PHONE NUMBER TOO... The reason that they made up for it is that they will need to send you a text message to verify you you're the person you tell them you're...THIS IS A BULLSHIT...

First of all, I don't have to provide my cell phone number to verify myself. I might have a paid phone...I don't have to have a text messaging service on my phone either...


I wrote sent them e-mails. NO ONE RESPONDED ME. MY CREDIT CARD number and all my info stored in their database...

Now I've heard many bad stories about their "Company Policy" and poor treatment. They haven't release the money to the freelancers... They Over Charged to the buyers...

WARNING: Do not go to that website. Thay are bunch of money craving people. They will do ANY THING to take your money and information...