getmein

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Contact Information
United Kingdom

getmein Reviews

shabbyma March 11, 2011
ticket purchases
I bought tickets from Get Me In for a Bruno Mars concert 2 months in advance, and by the time it was a week before the concert I still hadn't received my tickets for the concert which was on Sunday, so I called Customer Services the Sunday before that. They only told me to call again on Wednesday if I still hadn't received the tickets and didn't make any efforts to contact the seller. I called on Wednesday, and after contacting the seller, they told me to call again if I didn't receive a dispatch confirmation by Thursday afternoon. I asked what would happen if I didn't receive my tickets before the concert, and they said it wouldn't happen because the seller was very reliable. By Thursday I hadn't gotten a confirmation email and I called again, and Get Me In contacted the seller, then told me that the seller didn't have the tickets. They said they would source other tickets for me and assured me that there would be a high chance of getting them, but by Friday I still hadn't heard from them, and when I called again they said that they couldn't find any tickets. All I got was a refund and 50% off my next purchase - as if I would want to buy tickets from their website again after this experience! Inefficient, unreliable, and no guarantee.
iperdicari May 31, 2010
overcharged tickets
I bought online from the site '' getmein, three tickets f0r the O2 concert of Lady GaGa, (30-05-2010), the price online was totally different when i booked the tickets, than the final price,
the price that is mentionned in each ticket was :
50, 00 each + 6, 25 (a fee each one) so 56, 25 X 3, so normally i had to pay = 168, 25 pounds

and instead i paid 222, 65 pounds!!!

below i forwarded the confirmation that they sent me after the purchase of the tickets ...
i am really sorry but they dont give the possibility to send them a written complaint by email, to ask more explications about it.

this is the confirmation mail that they sent me ...

Order Number: 383558
Purchase Date Sunday, 16 May 2010

Event details
Event: Lady Gaga
Date: Sunday, 30 May 2010 19:00
Venue: The O2
City: London
Country: United Kingdom

Ticket information

Section: Block 411
Row: R
Price each £ 68.75 X3 = total £ 206.25
Qty. 3
Delivery : £ 7.81
Total VAT: £ 8.59
TOTAL: £ 222.65

this is my complaint, please you can contact me by phone 02072448688, or email [email protected]

thank you for your collaboration

regards

Perdicari Calomira
rola August 8, 2009
football tickets in rome
I used creditfocus.co.uk to check their rating, it is 20 - very high risk. the reason I did this was because a few months ago they charged me over 800 pounds for 6 cheap category terrace standing tickets for a football match, the original price was about £20 each. beware these people, and check their credit rating first.

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