Hidden Terms and Conditions on website. They charged me over 100 dollars but did not answer their phones. Once finding an address for them, it took over a week to answer my email, using a storm in the area as an excuse. Their trial period of 14days is from the time you order, not from the time you receive the product. And they call it a membership so they can continue their outrageous charges monthly. They have 100% satisfaction guarantee on their site but have not abided by it.