Dear Sir:
My name: Giai T Le
MCM Account Number: 8526775988
I had paid 03 payment but had been used any dollar from Bank of Marin credit card that I applied.
I have not received any reminder explaining about my lated payment from BOMarin but the said bank just increased interest until today.
I think BOM has treated its customer unfair and its term and condition are not clearly stated to the new customer who does not sufficient in English and leading to misunderstanding.
BOM has also disturbed its customer who has not paid by telephone call
bombarded instead of finding some solution that would help to maintain the bank's reputation and its customers's credit.
I appreciate your opening of complaint so I can close my chest on this long tern unsolved matter.
Sincerely,
Giai Le