Gibson Truck World Reviews
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Coryfresh
June 28, 2011
STAY AWAY
I worked a deal with Gibson Truck World over the phone and computer regarding a 2005 Chevy 1500. The vehicle as described on THEIR website was Black, 85200mi, CERTIFIED to their standards with the 135 point inspection, and came with the 1 year bumper to bumper warranty. I told them that I had been approved at MY bank for a loan and told them the terms, I was told "we can beat that!" After driving 2.5 hours to Sanford I was greeted at the door, found my salesman and was escorted to see my new/used vehicle. I was presented with a CHARCOAL Chevy 1500, that had 89000 mi, nails in the rear tires, a dent and paint transfer on the passenger side, an AC switch that only worked on high, had never seen a detail shop, and a shimmy and pull in the non-existing alignment. I was told that this truck was to be sold AS IS. After 2 hours of renegotiating, both parties agreed to have all problems fixed and to have the vehicle delivered to me. When it came to go to the finance table I was presented with my terms (remember they said they would beet my own banks terms). What was put in front of me was a rate nearly double that of my own bank and for payments $60 more a month then what was agreed upon. That was the icing on the cake, we left back home, 2.5 hours later with no truck. I WOULD NOT RECOMMEND GTW!!! If you do decide to use GTW for your next purchase, make sure you get EVERYTHING in writing first!
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Thomas Stevenson
February 16, 2011
Warranty
My name is Ted Stevenson and on February 5th i had the displeasure of visiting Gibson Truck World in sanford after hearing a bunch of their radio commercials about how they offer a free bumper to bumper warranty on their used trucks, their salesman who was extremely pushy and not very informative took me on a tour of their service department while explaining the ends and outs of their warranty he failed to mention that it was actually a 50/50 warranty that i would have to pay half of any and all repairs that needed to be made, on top of that the truck that i had orginally called on and told was still available had been sold just one short hour after i had talked to the sales guy, i guess my point being is that they misrepresent their warranty and are even willing to lie about the availability of a truck just to get someone into their store. please do alot of research before you purchase any used vehicle, their is alot of shady things that go on...
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Thomas Stevenson
February 16, 2011
Warranty
My name is Ted Stevenson and on February 5th i had the displeasure of visiting Gibson Truck World in sanford after hearing a bunch of their radio commercials about how they offer a free bumper to bumper warranty on their used trucks, their salesman who was extremely pushy and not very informative took me on a tour of their service department while explaining the ends and outs of their warranty he failed to mention that it was actually a 50/50 warranty that i would have to pay half of any and all repairs that needed to be made, on top of that the truck that i had orginally called on and told was still available had been sold just one short hour after i had talked to the sales guy, i guess my point being is that they misrepresent their warranty and are even willing to lie about the availability of a truck just to get someone into their store. please do alot of research before you purchase any used vehicle, their is alot of shady things that go on...
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