This company is a ripoff. Their card came much later than I expected (over 2 weeks), and it was scuffed and poorly laminated. Secondly, they never sent me the activation code so I couldn't use the card immediately anyway. I think this is intentional so they can sit on my money and make more interest.

I ordered two $500.00 Visa gift cards from giftcardmall.com. They sent me an email saying they canceled my purchase the next day, they didn't even bother to call me to deal with the issue. I called customer service and they were very rude. The first agent had a really thick accent and would snap at me for asking her to repeat what she said. They changed their story over 4 times on why they refused my order and told me I had to wait 3-5 days for the money to return to my bank account. This is the 5th Business day and the money has yet to be released. I have called Visa, MetaBank, and BlackHawk Network several times. MetaBank told me that BlackHawk has 24 hours to return my call and address the issue, and that was 40 hours ago. Giftcardmall.com said they would have the issue resolved and would call me back in 1-2 Business days, this is 5th Business day. Be careful if you deal with this company. It seems to me that they are very shady and not to be Trusted. They treated me with complete disrespect and disregard. And they are holding my money hostage. This occurred between 7-1-10 through 7-8-10 and one of the agents at Giftcardmall.com had the nerve to tell me that it was a holiday weekend as if to say I was being unreasonable and as an American unpatriotic. This was very insulting especially since the call center is in India and not the USA. And the last time I checked the 4th is not a celebrated holiday there.