Warning to anyone who calls Gillece for their "$99" deal to have them unclog the drain: They will say something is wrong and try to sell you on a huge contract. They will also try to get you to sign something called "emergency" form and disguise it as a convenience that they can start "right away". This, if you’re in PA at least, basically forgoes your right to cancel the contract within 3 days of signing as is PA law. This essentially traps a customer less they want to have to fight a legal battle. And there are plenty of those going around with Gillece and angry customers. We had to dance around this very dilema ourselves which is why I am posting in the first place.

Now I see "19.99" deals for their A/C checks and I imagine its the same scam. Come in the door, and instead of checking the A/C and leaving, they probably say something is wrong blah blah blah. Same story. I got my A/C checked out for $70 from a BBB A+ rated company. He did a thorough job and took 1.5 hours to fully clean and test my A/C. But, I bet if it was a Gillece guy, it would of took 10 minutes and he would of said I need a new unit.

Just be careful about these foot in door deals.. and don't sign anything! in fact don't even use them because they don't do the job anyway, they just look for an excuse to sell you on something bigger. Get educated and always check for reviews. It appears that Gillece thrives on selling things to people under misrepresentation.

I have heard from several people that Gillece sales-plumbers are trained to not leave a premise less the reach a certain amount of dollars can be collected. My co-worker's cousin is having a legal battle with Gillece right now and they had to call the police to get them to leave the premise. Gillece also put a lein on their house (now that’s customer service!). Gillece also just lost a lawsuit with Frangelli Plumbing (a local Pittsburgh company) for cybersquatting their name and stealing their website in order to forward people to gillece.com.

These practices and stories makes one wonder how these people stay in business. I also find it funny that a Channel 4 news story is one of the top items on Google that comes up when searching for Gillece. What is the Channel 4 story about? Gillece being involved in lawsuits with its customers and the amount of complaints regarding the company!

News story below:

http://www.wtae.com/news/24860429/detail.html