Today I turned on my air conditioner in 95 degree heat to find out that it was not working. I checked again to make shure it was on cool then checked my breaker box. Both were where they should be and still no cool air. My son recommended that I call the birdy people (he's 3) so I called gillece!.

When talking to the gentleman on the phone he seemed very polite and helpful stating he would send someone out between 1-3.. By 3:30 my husband was home from work and still no technician?. So I proceeded to call them n theguy on the phone said they were busy and would be out shortly:. It is now 8:15 pm and still no one has shown up, not even a call saying they were not coming".

I just called another local company and they are on their way.. After reading the other comments from customers of gellice's im extremely glad they never showed up;. This company needs to be shut down and never allowed to opperate a buissness again.

On one occasion we had Gillece come out to clear a clogged sewer. They ran a snake, which broke, and said I needed to have the whole sewer replaced at a cost of $10, 500. Incidently, the snake that broke was left in my sewer. I contacted another company who cleared the clog for less that $100.00 including getting the broken snake out. And we've not had any problems for two years now.

*** me, should have learned the first time. Contacted Gillece to repair our furnace. Ended up buying one from them. It was installed poorly, leaving a 3 inch gap around the base of the furnace. A new base was ordered and and finally fixed properly. Since then we've had the thermostat replaced and a gas regulator replaced. The tech said there was too much gas being allowed through the system causing it to over heat and the fan to continue to run even though the burners were not lit. No wonder I haven't experienced the reduction in my gas bill they promised.

Absolutely, steer clear of this company or just send me the money you are going to throw away anyhow.

We thought we had a 'fixable' issue with our 2 year old furnace. Turns out we were dead wrong. After two attempts and a lot of 'B.S.' technical jargon (resulting in a $139.95 'service' fee & including a water heater service we never even requested)...turned out they still could not identify exactly the solution to the problem. Incidentally, I did present their own company coupon for $30 off 'ANY SERVICE'--which was promptly denied, because that only included services on major installations like 'pumps' (example they gave me, not one I made up). Approx. 3 hours after they left, my furnace began leaking water from the back--dripping at a rate of 3-4 drops a second--all over the basement floor. When we called, their primary focus was the service fee call for them to come out again, $95--which would only be waived if it could be determined that the malfunction was something they did. After much calling back and forth, they declined to come out, informing me that such leakage was 'normal' after such a service. I would have to wait over night and call them again in the morning to report if there was no change. Thankfully, I have no carpeting or flooring around the unit--if this leakage was so 'normal' why did they not explain that to me before they left?? One totally 'unhappy' customer. Do not ever use them for your boiler/furnace problems, unless you like being given the run-around & being ripped-offed.

Gillece Plumbing was called to clear a sewer line which they did for $99. They suggested a free video inspection and then told me that I needed to have the line cleared better with a $2000 jetter service. After paying for that they again suggested a free video inspection and said I needed to remove a wall in my garage, dig up the floor, and spend over $6000 more to replace the sewer line.

I finally said "no more" and the salesman Jeff stayed a long time trying to get me to change my mind with very high pressure sales tactics. He even called a day later with offers for financing.

Here I am a year later with not one single problem with my sewer line. It was probably cleared with the initial $99 snake and I wasted $2000 on the jetter service. I'm glad I wised up and declined the $6000 replacement.

I am disabled and medical expenses take up most of my limited income, which I explained to their salesman. He still pushed for the $6000 repair.

How do these people live with themselves? Elderly, disabled, impoverished, people are of no concern to them.

I was a customer of Gillece on June 22nd. Adam came out to attempt to fix a problem we were having. I tried to explain the problem but he kept interrupting me. I told him I didn't think we were on the same page because he wouldn't listen to the problem we were having. I'm sure he will remember our conversation if you ask him. Well not surprising after we spent $351.07 the problem was not fixed. Even though I specifically asked for Adam not to come back he was sent back to my house. Once again he couldn't understand what the problem was and continued to talk over me. While at my house he took personal calls and was arguing with someone from Gillece about his paycheck. The whole thing was really unprofessional. After Adam couldn't figure it out he called his manager. His manager came out and told us we needed to buy a whole new air conditioner and a furnace which would come to $10, 000. Obviously after our initial experience with Gillece we called another company to get a second opinion and spent an additional $95.00 for a technician to come out. They were able to do the whole thing for $5400. I contacted Gillece to get some of my money back. Adam did an unnecessary acid wash on the AC unit. Why was that necessary if we are told by the SAME company we needed a whole new unit. I didn't expect all of my money back. I would pay for the tech visit and the refrigerant. All I want is $151.07 back for the acid wash. It took two weeks of me calling almost every other day to get answer. I was told no I wouldn't get anything back. I asked who made that decision and I would like to speak with him. I was then told there wasn't any one specific person that made it. A "board" made the decision and there was no one I could speak to. How unprofessional is that? I wasn't surprised to see all the complaints all over the internet and the fact they have 141 complaints lodged against them with the Better Business Bureau and that they received an F grading from them.