Gillece Plumbing
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Category: Home & Garden
Contact Information Pittsburgh, Pennsylvania, United States
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Gillece Plumbing Reviews
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sarab1
February 10, 2010
Poor Service and scam
Our toilet backed up Thursday February 4, 2010. We scheduled Gillece to come out the next day but they cancelled because of the weather. We rescheduled for Saturday but again they cancelled. We rescheduled for Tuesday and the technician was over an hour late from the last possible time given to us (they told us between 12-4 PM). The technician did not fix the problem and told us they would be back the next day. No one showed and we called only to be told they were overbooked and we would have to wait another week. I lost it and demanded my $99 deposit back. I was told they would 'get around to it'. I filed a complaint with the Better Business Bureau and found they have a BBB rating of F (lowest possible) and 114 current complaints against them. They are a SCAM and a FRAUD! It cost us almost $100 for them to stand us up four times and not fix anything! Do NOT use them ever!
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pinchvalve
January 29, 2010
Scam company
It was my experience, as well as several others that I have observed, that Gillece Plumbing will offer a low price, but once on site will be unable to fix the problem for that low price and will diagnose a much larger problem with a much higher cost and hit you with a high pressure sales pitch. They are also very hard to contact and deal with should you have a problem.
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WicY09
January 29, 2010
Rip off
Gillece Plumbing in Pittsburgh (Bethel Park) is a complete rip off. I called about the faucet on my tub not turning off and sewage backing up in my basement. They wanted $2000 to replace the faucet on the tub which usually costs $400 to $500. They wanted $1200 for video inspection of the sewer in the basement if I decided not to have them repair it. Their ad says the video inspection is free. Then they wanted almost $14000 to replace the sewer line in the basement for what other plumbers said costs about $3000 to $4000. Total rip off. I will never call them again!
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VicP88
January 26, 2010
Rip off
I called Gillece Plumbing about the faucet in my tub and sewage backing up in my basement. Their ad in the phone book said $99 drain cleaning and free video inspection. They came and in addition to the $99 drain cleaning added $87.50 access because I have no basement access from outside. They couln't snake it open so had to use the video camera and wanted to charge $1200 for that if I declined their quote on the sewer. They quoted $1998 for a new faucet in the tub and $13950 to fix the sewer. I passed on the faucet replacement but got another quote of $400 to $500. I will never use Gillece again!
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October 27, 2009
Refusal to Reimburse for Work Not Done
I was charged $500 to put a faucet on in a kitchen on the existing in tact pipes. I was charged $1300 to cut off a faucet in a laundry room with nothing else being done to it. The owner Tom Gillece refuses to return any communication regarding this. Refuses to explain the charges and work. Refuses to give me a reimbursement for his ridiculous charges. Gillece also wrote an estimate which $800+ of the work was not even done, though they could care less and are keeping the money. This should be the only complaint you have to read to see exactly how this company works and the outrageous prices and attitude of the owner that has the nerve to appear on tv with his laughable statements.
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DNA-Pittsburgh
September 29, 2009
Ridiculous Pricing
I have an expensive, supposedly-complex (as indicated by a previous plumber who fixed an unrelated problem) faucet in my kitchen that developed a leak. The plumber that I usually use is a single guy in business for himself (as opposed to the large business that Gillece is), and he was unavailable due to health issues. I blindly called Gillece. What a mistake. They charged the standard $65 to come to my house to look at the problem. I thought that I would also ask them to fix 2 bathroom faucet handles and one bathroom faucet, all with minor issues, while they were there. Once in my door, they quoted me a price of $170 per faucet, regardless of the problem. So the loose handle on the bathroom faucet (that ultimately took my friend 5 minutes to fix) would cost $170, just like the kitchen faucet which would require a complete dismantle and rebuild. I told the nice "representative" plumber from Gillece to not let my doorknob hit him on the butt on the way out the door, and just at the $65. My friend fixed all but the kitchen faucet in a total of 15 minutes. Those three jobs that took my friend 15 minutes would have cost me $510 from Gillece (3 x $170). Do the math - that is $2040 per hour, folks!!!
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