GlassesUSA.com

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United States

glassesusa.com

GlassesUSA.com Reviews

mph24 September 12, 2009
No Glasses, Took Money
This company is a total scam... took my money...no glasses now they wont return my phone calls. They say they are from Jersey but their glasses come from Israel. Beware and DO NOT BUY FROM THIS COMPANY!!
Marc May 19, 2009
Beware of this company!
I ordered some glasses from this company and a few days later I received an email saying that the frames that I ordered were not in stock (although their website said they were and allowed me to complete the order). The email also said that my shipping would be upgraded at no cost to make up for this error. A few more days later I noticed that my checking account was charged an international transaction fee to which I discovered that their company is out of Israel (which they failed to disclose - on their website it said that they were out of New Jersey). I called to check on the status of my order and it still hasn't been processed and I am wondering if I am even going to receive these glasses at all. They took my phone number and are supposed to call me back, but I haven't received the return phone call yet. BEWARE OF THIS COMPANY! I think the FTC should do something to keep these companies from scamming us.
Eddy April 14, 2009
Online scam
I ordered some glasses from these guys with extra fast fedex shipping. They still have not even sent it. I tried reaching customer service, and they gave me a timeframe to go by with regards to how they process orders. Well that timeline ended a long time ago. They do not respond to any of my e-mails anymore. I asked about the status of the late package that hasn't even been sent a second time and have not heard back. I email them everyday. I've asked them to cancel and refund my order. They have not done so.

Normally I can roll with lifes puches but this is probably the third such company in the last month that has ripped me off in such a fashion. I am fed up, FTC needs to start doing what they are paid too and end companies like this. Not to mention that they refused to tell me they were Isreali owned when I got curious about the foreign transaction fee, just seems to make them look even shadier. Just wanna get the info out there so people can make an informed decision instead of the mistake I did.

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