I was misled into investing into silver on a leverage account. I was charged a huge fee upfront. I did not want to do margin account but teh rep insted they had never had a margin call on prescious metals. THe day before the initial transaction their website shoudl a price around $13 /OZ. When I received the transaction detail they had charged me over $15 per oz. I have called 3 times to complain about beign overcharged as other websites did not report that high of a price for the date of purchase. Most calls are not returned and when they are I am told they will check into to it and provide documentation. OF course I am still waiting for documention.
On July 27th I was called and told I had margin call. When I complained of the original over charge on purchase price and said I wanted my money back the agent said she woudl check inot the purchase price issue but if I sent in more money I could save my account. As of this date 8/2 I have not heard back from this company.
The agent is never available when I call and calls me back 2-3 days later after I call.